Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Erin Collins

St Louis,MO

Summary

Graduate Nurse with Practical Nursing Diploma from Applied Tech. Applies nursing process and performs delegated functions under direction and supervision of Registered Nurse. Collaborates with patient and family to offer theory-based nursing care and coordinates care delivery with members of interdisciplinary team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Licensed Practical Nurse

Mercy Hospital St. Louis
04.2024 - Current
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.

Registered Medical Assistant

SSM Health
09.2021 - 03.2023
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients..

Customer Service Representative

Magellan Health
11.2020 - 08.2021
  • Tracked customer service cases and updated service software with customer information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Responded proactively and positively to rapid change.

Customer Service Representative

Spectrum
05.2020 - 11.2020
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.

Education

Diploma - Nursing

Applied Tech
Florissant, MO
03.2024

Diploma - Medical Assisting

St. Louis College of Health Careers
Fenton, MO
09.2021

High School Diploma -

Mccluer High School
Florissant, MO
05.2012

Skills

  • Compassionate and Caring
  • Patient Education
  • Epic Systems
  • Active Listening
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Direct Patient Care
  • Medication Administration
  • Vital signs monitoring
  • HIPAA Compliance

Certification

  • RMA - Registered Medical Assistant
  • IV Therapy Certification , Applied Tech - June 2023

Timeline

Licensed Practical Nurse

Mercy Hospital St. Louis
04.2024 - Current

Registered Medical Assistant

SSM Health
09.2021 - 03.2023

Customer Service Representative

Magellan Health
11.2020 - 08.2021

Customer Service Representative

Spectrum
05.2020 - 11.2020

Diploma - Nursing

Applied Tech

Diploma - Medical Assisting

St. Louis College of Health Careers

High School Diploma -

Mccluer High School

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