Erin D’Agostino
Miami,FL
Summary
Dedicated and cheerful Nanny with extensive experience and skilled in meal preparation and promoting good behavior. Proven ability to enhance children's emotional well-being through nurturing relationships. Reliable and trustworthy, adept at maintaining routines, and providing a safe, engaging environment for children ages 4-13.
Overview
9
9
years of professional experience
Work History
Nanny/Driver
Amanda Asman
Key Largo, FL
08.2024 - Current
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Taught children basic life skills, manners and personal hygiene.
Nanny
Lynnhaven Management
Key Largo, FL
01.2021 - 06.2024
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Transported children to and from activities using personal or family vehicle.
Vets Assistant/Receptionist
Banfield Pet Hospital
Stuart, FL
08.2020 - 06.2021
- Effectively managed front desk operations, ensuring a professional and welcoming environment for all visitors.
- Increased client retention by providing exceptional customer service during check-in and check-out processes.
- Maintained an organized filing system for confidential documents, ensuring easy access to important information when needed.
- Streamlined administrative tasks such as document scanning, photocopying, and mail distribution to enhance office efficiency.
- Provided training for new receptionist staff members, contributing to their smooth onboarding process.
- Assisted Veterinarians by giving vaccines to clients pets, drawing blood for labs, communicating with and educating the client about certain medications, preventions, supplements and lab work
Client Service Coordinator
Banfield Pet Hospital
Nashville, TN
09.2018 - 06.2020
- Maintained detailed records of client interactions, enabling better tracking of account history and facilitating continuity among team members handling the same accounts.
- Acted as an advocate for both the company''s interests as well as those of clients, ensuring that all parties'' needs were met in a mutually beneficial manner.
- Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality.
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Educated clients about available resources, tools, and support options designed to help them maximize their benefits from our services.
- Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
Shift Leader
Dunkin' Donuts
Palm City, FL
09.2016 - 06.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
Education
High School Diploma -
Martin County High School
Stuart, FL05.2017
Skills
- Toddler care experience
- Reliability and trustworthiness
- Grocery shopping
- Valid Driver's license
- Cheerful and energetic
- Meal preparation
- Housekeeping
- Reliable transportation
- Homework assistance
- Reliable
- Routine adherence
- Meal and snack preparation
- Good decision making
- Promoting good behavior
- Teaching empathy
Timeline
Nanny/Driver
Amanda Asman
08.2024 - Current
Nanny
Lynnhaven Management
01.2021 - 06.2024
Vets Assistant/Receptionist
Banfield Pet Hospital
08.2020 - 06.2021
Client Service Coordinator
Banfield Pet Hospital
09.2018 - 06.2020
Shift Leader
Dunkin' Donuts
09.2016 - 06.2018
High School Diploma -
Martin County High School