Erin Dandridge

Work History

Owner/Operator

We Chef Catering Co

Detroit , MI

12.2018 - Current

Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
Maintained extensive calendar of events and attended necessary event meetings and conference calls.
Planned, scheduled and oversaw tastings allowing interested parties and clients to sample popular menu items prior to making selections.
Monitored and controlled banquet budget and coordinated with events budgets to maximize revenue and minimize expenses while providing quality guest service.
Visited venues before events to assess kitchen facilities and make thorough labor and equipment plans.
Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Purchased food and cultivated strong vendor relationships.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Maximized quality assurance by completing frequent line checks.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Developed unique events and special promotions to drive sales.
Helped general management develop prices based on inventory costs and portion sizes.

Restaurant Consultant

Sloppy Crab / Sloppy Chops

Detroit , MI

02.2020 - 01.2022

Observed restaurant operations, watched staff interactions and ate different foods from established menu.
Reviewed business finances and back-end administrative procedures.
Improved customer service policies to maximize satisfaction and build brand loyalty.
Counted cash drawer before shift and balanced at end of shift to reconcile sales.
Assembled salad bases ahead of peak times and placed in refrigeration unit.
Motivated staff to perform at peak efficiency and quality.
Oversaw food preparation and monitored safety protocols.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Purchased food and cultivated strong vendor relationships.

Manager

Diamonds Gentlemen's Club

Detroit , MI

06.2017 - 07.2019

Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Closed out cash register and prepared cashier report at close of business.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Maximized customer service by training staff, overseeing operations and resolving issues.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Improved customer service rankings by resolving issues quickly and accurately.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
Consulted with managers to organize special events and promotions.
Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.

Personal Assistant

BCLL Leasing

Braselton, GA

05.2012 - 04.2017

Displayed absolute discretion at handling confidential information.
Oversaw personal and professional calendars and coordinated appointments for future events.
Maintained appropriate filing of personal and professional documentation.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Organized and attended meetings and compiled related documents and reports.
Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.
Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
Planned menus that incorporated healthy, fresh food sourced from local farmers and stores.
Shopped at specialty grocery stores to obtain ingredients needed for food preparation.
Met with client and discussed preferred meals, dietary restrictions and food allergies.
Assisted with daily living activities, running errands and household chores.
Remained alert to problems or health issues of clients and competently responded.
Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
Ran errands for patients, did shopping, and picked up other necessities.
Helped clients manage money, pay bills and shop for groceries or personal items.

Summary

Overview

Work History

Owner/Operator

Restaurant Consultant

Manager

Personal Assistant

Education

Associate Of Applied Science - Sociology

High School -

Skills

Timeline

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