Erin Danielson
Cook,MN
Summary
I’ve worked in healthcare for 25 years. I spent 18 years being the lead for all trainees for unit assistants that came to work in the intensive care unit and emergency department at Fairview Range where I transitioned to the role of education specialist. Over the last 6 years I spent advocating and implementing mental health services in the Bois Forte Tribal Government. Experienced Supervisor team members on-time completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Experience in budget management and following grant requirements for the tribe. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
25
25
years of professional experience
Work History
Behavioral Health Supervisor & Service Coordinator
Bois Forte Tribal Government
2018.01 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Experience in administrative duties
- Manage daily schedules for clients and staff while providing excellent customer care to both current and potential clients at all times for the last 6 years
- Experience in program budget management and development and grant management
- Provided departmental policy advice while interpreting the impact of the policy in place
- Experience in planning, leading, and facilitating meetings
- Experience in successfully managing multiple tasks and projects
- Experience reading, interpreting and implementing policies and procedures
- Completed requisitions and purchase orders for stock replenishment and prepared for additional activity purchases as planned and implemented through grants
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Adult and Youth Mental Health First Aid Instructor – Planned implemented, and administer MHFA trainings
- QPR (Question, Persuade, Refer), SafeTAlk and CPR trained
- Collaborated with DHS to manage the mental health grants for the Bois Forte Mental Health Department through administering and implementing policies
- Managed contracts for Mental Health Therapists to provide services for Bois Forte
- Planned, implemented, and administered Mental Health Awareness and Suicide Prevention month activities for the Bois Forte community
- Represents Bois Forte on several boards (Arrowhead Behavioral Health Initiative, Mesabi Behavioral Health Collaborative, Northern Saint Louis County Family Services Collaborative, Positive Behavioral Interventions and Supports) in our area to help promote education in NE MN on mental health services and mobile crisis for the last 3 years.
- Evaluated staff performance and provided coaching to address inefficiencies.
Unit Assistant/Ward Clerk
Fairview Range University Medical Center Mesabi - Hibbing
2004.05 - 2019.03
- Maintained accurate patient records, enabling informed decision-making by healthcare professionals.
- Improved communication between staff members by providing accurate updates on patient statuses and needs.
- Acted as a liaison between patients, families, and healthcare providers, enhancing overall communication and collaboration.
- Ensured proper handling of confidential information through diligent adherence to HIPAA regulations while managing medical records.
- Assisted in updating policy manuals and procedural guidelines, resulting in increased staff compliance and understanding of unit protocols.
- Experience in administrative duties
- Experience in successfully managing multiple tasks and projects
- Provided direct patient care in the Intensive Care Unit, OB/GYN, Medical/Surgical Unit, Behavioral Health and primarily in the Emergency Department
- Experience reading, interpreting and implementing policies and procedures
- Vast Knowledge in medical terminology
- Basic Life Support Instructor – Planned, implemented, and administered BLS classes monthly to hospital staff
- Lead Hazardous Material Preparedness Instructor – Planned, implemented and administered HazMat Classes quarterly to hospital staff
- Psychological First Aid/Behavioral Control Situations Instructor – Planned, implemented and administered PFA/BCS classes quarterly to hospital staff.
Certified Nursing Assistant
Cook Hospital and Nursing Home
1999.09 - 2004.05
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided direct patient care in acute and long-term care settings
- Completed activities of daily living with dignity and respect to all patients and respect to all patients and residents
- Documented all tasks provided.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Built rapport with patients and families, providing emotional support during difficult times.
Education
Associate of Arts -
Mesabi Range Community And Technical College
Virginia, MN01.2004
Skills
- Excellent writing and verbal communication skills with experience creating high-quality content in high level of stress environments.
- Attention to Detail
- Responsible/Dependable
- Strong social media management skills, with experience in developing and executing social media strategies.
- Training and mentoring
- Goal-Oriented
- Staff Development
- Process Monitoring and Improvement
- Disaster Recovery Planning
Leadership Experience
Collaborated with DHS grant managers to manage and implement strategic planning for and oversight for current grants received for the tribal government’s mental health department including budget tracking; Additional duties over the last 6 years led me to the position on Acting Supervisor of Behavioral Health since 10/2022 for Bois Forte Tribal Government
Timeline
Behavioral Health Supervisor & Service Coordinator
Bois Forte Tribal Government
2018.01 - Current
Unit Assistant/Ward Clerk
Fairview Range University Medical Center Mesabi - Hibbing
2004.05 - 2019.03
Certified Nursing Assistant
Cook Hospital and Nursing Home
1999.09 - 2004.05
Associate of Arts -
Mesabi Range Community And Technical College
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