Summary
Overview
Work History
Education
Skills
Timeline
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Erin Davidson

WENTZVILLE,MO

Summary

I have experience with managing front desk responsibilities and creating a positive and welcoming atmosphere for clients. I Utilize strong organizational skills and pay close attention to detail to streamline office operations. I have knowledge of effective communication techniques and customer service principles to enhance client experiences.

I am organized and successful at managing multiple priorities with a positive attitude. I have willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Substitute Teacher

Wentzville R-IV School District
01.2025 - Current
  • Implemented classroom management strategies to maintain order and enhance student participation.
  • Assessed student understanding through informal evaluations and provided constructive feedback for improvement.
  • Developed positive relationships with students, encouraging a supportive atmosphere conducive to learning.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supervised lunchroom and recess activities.
  • Adapted instructional materials to meet varying educational needs and learning styles of students.
  • Collaborated with full-time teachers to ensure continuity in lesson delivery and classroom activities.

Parks and Recreation Coordinator

Wentzville Parks and Recreation
05.2017 - Current
  • Coordinated inventory management processes to ensure timely availability of concession supplies.
  • Streamlined vendor communication to enhance service delivery and product quality.
  • Analyzed sales data to identify trends, informing menu adjustments and promotional strategies.
  • Oversaw daily operations of concession stands, ensuring compliance with health and safety regulations.
  • Led a team of concession staff, providing mentorship and fostering a collaborative work environment.
  • Streamlined inventory management by conducting regular sale audits and maintaining accurate records.
  • Managed cash handling procedures, ensuring accurate accounting of daily transactions and minimizing discrepancies.
  • Resolved customer complaints swiftly and professionally, fostering positive relationships with patrons and enhancing their overall experience.

Heating and Cooling Company Receptionist

DesignAire Heating and Cooling
05.2021 - 09.2023
  • Managed multi-line phone system, directing calls to appropriate departments efficiently.
  • Scheduled appointments and maintained calendar for executives, ensuring optimal time management.
  • Provided excellent customer service, resolving inquiries and complaints promptly to enhance client satisfaction.
  • Analyzed visitor traffic patterns to optimize front desk coverage during peak hours, improving efficiency.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Associate in General Transfer Studies - OBGYN Sonographer Tech

St Louis Community College
St Louis, MO
05-2027

Skills

  • Adaptable
  • Relationship building and management
  • Customer/Client relations
  • Appointment scheduling
  • Greeting and seating clients
  • Professional demeanor
  • Multi-line telephone systems
  • Teamwork
  • Teamwork and collaboration
  • Multitasking
  • Excellent communication
  • Effective communication
  • Cash handling

Timeline

Substitute Teacher

Wentzville R-IV School District
01.2025 - Current

Heating and Cooling Company Receptionist

DesignAire Heating and Cooling
05.2021 - 09.2023

Parks and Recreation Coordinator

Wentzville Parks and Recreation
05.2017 - Current

Associate in General Transfer Studies - OBGYN Sonographer Tech

St Louis Community College

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Erin Davidson