Erin Davis
Largo,FL
Summary
Passionate Tele-Triage Nurse experienced in assessing patient condition over phone. Assists individuals in need of medical attention in understanding insurance coverage and urgency of medical conditions. Supporting comprehensive recovery through education and sound medical advice. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse Triage
Tampa Heart and Vascular Associates
05.2022 - 07.2023
- Counseled patients via telephone according to established nursing care theories, advising on provider-established plans of care.
- Educate patient in the use of pharmacological agents as far as therapeutic effects, possible side effects complications of use.
- Coordinated refill request to pharmacy with E Clinical Works system. Provided necessary supporting documents to insurance companies for patient medications in need of authorization.
- Followed patients with established plan of care for disease processes of the cardiovascular system, provided teaching to those patients and followed up regarding patient progress and follow up care.
- Assessed patient care needs, developed nursing care plan of care to provider and advised an changes in patient status directly to provider by E Clinical Works documenting system.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
Registered Nurse
Aya Healthcare (Contract)
08.2021 - 04.2022
- Assess patient care needs as necessary through procedure transesophageal echocardiogram and cardioversion.
- Advise physicians of changes in patient status to develop appropriate nursing care plan.
- Setting up procedure room with necessary medical equipment including resuscitators(AED), put patient cardiac monitoring devices(EKG monitor), pulmonary monitoring device(capnograph/O2Sensory Device), ventilators quality checked and nearby for use as necessary during procedure.
Registered Nurse
Aya Healthcare(Contract)
04.2021 - 06.2021
- Obtained CDC Certifications COVID Vaccine education for Pfizer, Moderna, Janssen, general overview, best practices and vaccine storage handling and vaccine administration.
- Documented treatments delivered, medications and after care instructions, and follow-up care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Registered Nurse
Bayfront Health St
08.2019 - 03.2021
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Front Desk Agent
Cordova Inn
06.2017 - 03.2019
- Coordinated with staff and preferred vendors to ensure 100 percent guest satisfaction
- Provided guest with quick and accurate check in and check out within hotel
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Waitress
Chili's Restaurant and Bar
05.2014 - 06.2016
- Provided excellent customer services to an international clientele designed to increase satisfaction and sales
- Managed multiple orders and customer needs in a high paced environment within strict time restraints
- Kept server areas clean and stocked to increase efficiency while working tables.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Education
Associate of Science - Nursing
Saint Petersburg College
Saint Petersburg, FL2019
Bachelor of Science - Apparel Merchandising
Central Michigan University
Mount Pleasant, MI2002
Skills
- Team Work
- Flexibility
- Problem-solving
- Organizational Skills
- Customer Service
- Effective Listening
- Patient Health Information Access
- Telephone Triage
- Operational Standards
- Patient Communication
- Evidence-Based Protocols
- Physician Collaboration
- Symptom Assessment
- Microsoft Office, ECW
Certification
ACLS Exp 12/25, PALS Exp 12/25, BLS 1/25
Timeline
Registered Nurse Triage
Tampa Heart and Vascular Associates
05.2022 - 07.2023
Registered Nurse
Aya Healthcare (Contract)
08.2021 - 04.2022
Registered Nurse
Aya Healthcare(Contract)
04.2021 - 06.2021
Registered Nurse
Bayfront Health St
08.2019 - 03.2021
Front Desk Agent
Cordova Inn
06.2017 - 03.2019
Waitress
Chili's Restaurant and Bar
05.2014 - 06.2016
Associate of Science - Nursing
Saint Petersburg College
Bachelor of Science - Apparel Merchandising
Central Michigan University
ACLS Exp 12/25, PALS Exp 12/25, BLS 1/25
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