Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erin Davis

Upper Marlboro,MD

Summary

I am a dependable, results-oriented individual. So far in my professional career I have gained experience in the customer service & sales industry, the food & hospitality industry, and in the childcare industry. My top 5 strengths include a strong work ethic, leadership skills, dependable, problem solving, and great customer service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cook

University of Maryland Medical Systems
07.2023 - Current
  • provided food service on several stations within the cafeteria, including, but not limited to, pizza, deli, salad bar, grill, and rotisserie, for three meals
  • prepared ingredients by chopping vegetables/ fruits, making sauces, and assembled pre-packaged items for sale, for up to 100 meals per day
  • labeled, organized, and re-stoked food & supply items

Cashier/Barista

Panera Bread
06.2022 - 07.2023
  • accepted customer orders (over the phone, in person, and catering)
  • trained and mentored new cashiers to maximize performance
  • answered customer questions and provided store information
  • accepted cash, credit cash, and gift card payments , issued receipts and provided change
  • cleaned, stocked re-stocked & consolidated workstations &display cases
  • Upsell/ cross-sell additional productions & give customers recommendations
  • tracked inventory through POS systems/ used the same system to search for & find customers' orders
  • BARISTA: prepared customer orders to exact standards of the customer & Panera Bread
  • CATERING: Prepped, packed, and organized sandwhich orders and salad lunch box orders
  • baked cookies & pasteries , as well as prepared fruit cups & parfaits needed for orders
  • LINE: worked as a consolidator
  • I managed the order screen and was responsible for making sure all the food was bagged correctly for each order, for in store, pick up, or delivery orders

Cafe Associate

Culinaire Cafe
08.2018 - 03.2020
  • HOSTESS: Greeted and escorted customers to their table as soon as seating was available
  • Organized and scheduled reservations for 50+ customers daily
  • Assisted others w/ side work (cleaning, stocking, folding silverware napkins)
  • SERVER: Took customer orders and delivered food and drinks as well as checks at the end of service
  • Applied communication problem-solving skills to resolve customer complaints
  • Followed recipes & presentation specifications as set by management (BACK OF THE HOUSE)
  • Assisted the Head Chef in preparing and serving menu items (BACK OF THE HOUSE)
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods (BACK OF THE HOUSE).

Education

Associate of Arts - Culinary Arts

Allegany College of Maryland
Cumberland, MD

High School Diploma -

Duval High School
Lanham, MD
05.2018

Skills

  • Customer Service
  • ServSafe Certified
  • New Hire Training
  • Cash Handling
  • Upselling/Cross-selling
  • Public Speaking
  • Point of Sale (POS) System Operations
  • Menu Memorization

Certification

ServSafe Food Protection Manager, 25132133, 02/02/29

Timeline

Cook

University of Maryland Medical Systems
07.2023 - Current

Cashier/Barista

Panera Bread
06.2022 - 07.2023

Cafe Associate

Culinaire Cafe
08.2018 - 03.2020

Associate of Arts - Culinary Arts

Allegany College of Maryland

High School Diploma -

Duval High School

Similar Profiles

CREATE PROFILE
Erin Davis