Erin Dillon

• Responsible for supervising and mentoring a team of scribes, ensuring accurate and timely medical documentation, optimizing clinical workflows, and maintaining compliance with healthcare regulations. Organized and managed schedules for the scribe team, coordinated shift assignments, and ensured adequate coverage during all clinical hours.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Trained new Emergency Medical Scribes, ensuring adherence to documentation protocols and efficient patient encounter transcription.

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• Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
• Accompanied physicians through day in fast-paced, stressful environments.
• Followed all HIPAA rules and regulations regarding patient confidentiality.

• Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.

• Mentored and supported research associates in fulfilling their research responsibilities.

• A pivotal role in screening and consenting patients for

participation in research studies

• Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
• Answered customer questions about hours, seating, and menu information.