Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Erin DiPego

Romeoville,IL

Summary

I am the ideal candidate for this position because I am an effective communicator. I am solution focused, I am organized and efficient at my job under pressure, and I am a friendly teammate.

I am an effective communicator. I ran the auditing department at AT&T for 12 years before choosing to stay home and raise my children. I was in charge of documentation of procedures, training new employees and reporting to management. I was the escalation point for all audit discrepancies. I would articulate the companies needs and solutions to the necessary qualifications. At Providence Catholic, I have written, communicated via email and phone to families student need for health records, attendance and discipline matters.

I am solution focused and work well under pressure. I have for 10 plus years worked in an office where multitasking was a necessity. I am able to communicate and focus on a solution with the input of others and the experience of past situations. I have worked within a school of over 800 students and have taken care of all health forms, medical needs, attendance record, tardies as well as disciplinary records and students themselves.

I am an effective collaborator. I am very organized and efficient at keeping track of multiple situations. I thrive at keeping track of multiple situations and employing people to do their best at their positions. I am very thorough and make sure that all things are done with integrity and in order. I am a valuable teammate to add to your staff. I work well with others, I am willing to take directions from others to get the most effective job done. I value the input of my colleagues and am willing to learn from all situations and grow in the position.

Overview

8
8
years of professional experience

Work History

Administrative Assistant and Lead Medical Records

Providence Catholic High School
New Len, IL
02.2022 - Current
  • Created and maintained filing systems, both paper and electronic.
  • Greeted visitors and directed them to the appropriate area or person.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
  • Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
  • Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
  • Maintained a secure filing system for confidential documents.
  • Entered data into electronic health record systems.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Monitored the implementation of corrective action plans for chronic absenteeism cases.
  • Collaborated with teachers to ensure proper documentation of student absences and tardiness.
  • Provided assistance to parents or guardians regarding attendance policies and procedures.
  • Served as liaison between school administration, faculty members, parents and guardians, and outside agencies relating to attendance matters.
  • Created a positive environment by providing excellent customer service to staff, students, and parents or guardians.
  • Maintained accurate records of student attendance daily.
  • Verified student absences and tardiness in accordance with school policy.
  • Conducted data entry activities for all student attendance records in a timely manner.
  • Utilized computer software programs such as Excel and Access to maintain up-to-date records of student attendance.
  • Assisted in resolving issues related to attendance discrepancies.
  • Communicated frequently by telephone, email and in-person meetings with families of students struggling to meet school expectations for discipline and attendance.

Assistant Food Service Manager

Providence Catholic High School
New Lenox, IL
01.2016 - 02.2022
  • Established standard operating procedures for all areas of the kitchen operations.
  • Provided guidance to employees on proper customer service techniques and procedures.
  • Worked closely with chefs to ensure dishes were prepared correctly and timely.
  • Performed regular inspections of the facility's sanitation practices and facilities.
  • Assisted the Food Service Manager in training, scheduling, and supervising food service staff.
  • Monitored food preparation activities to ensure adherence to safety standards and regulations.
  • Maintained accurate records of inventory levels, ordering supplies as needed.
  • Resolved customer complaints promptly and professionally in a courteous manner.
  • Coordinated with vendors for efficient supply chain management.
  • Adhered to company food, safety, quality and sanitation policies.
  • Managed inventory and rotated food products in storage to avoid spoilage and waste.
  • Responded to customer concerns efficiently, accurately and with detailed information.
  • Reviewed daily task list with employees and assigned tasks for completion.
  • Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
  • Investigated and resolved customer complaints concerning food quality and service.
  • Rotated and replenished products in display cases.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Trained new employees to perform duties.

Education

Education

Eastern Illinois University
Charleston, IL

Skills

  • Reception Oversight
  • Quality Assurance
  • Spreadsheet Management
  • Office Administration
  • Clerical Support
  • Report Writing
  • Filing
  • Data Entry
  • Data Organization
  • Records Administration
  • Timeline Planning and Management
  • Self-Starter
  • Records Management
  • File Organization
  • Computer Proficiency
  • Confidential Document Control
  • Documentation and Reporting
  • Typing Proficiency
  • Attendance Records Preparation
  • Strong Interpersonal Skills
  • Customer Service
  • Excel Spreadsheets

Affiliations

  • Walking my dogs
  • Going to the gym
  • Spending time with family and friends
  • Participating in charitable events
  • Coordinating events and group outings for family and friends

Languages

Spanish
Elementary

Accomplishments

  • Recognize by Susan G. Komen for my teams fundraising abilities
  • Honorary Bat Girl at Chicago White Sox Game

References

References available upon request.

Timeline

Administrative Assistant and Lead Medical Records

Providence Catholic High School
02.2022 - Current

Assistant Food Service Manager

Providence Catholic High School
01.2016 - 02.2022

Education

Eastern Illinois University
Erin DiPego