Erin Dougherty
Russells Point,OH
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Vendor Relations & Quality Control Coordinator
Torrid Distribution
04.2019 - 02.2024
I was responsible for onboarding all of our new vendors which included legal paperwork. I assisted in any purchase order issues, system issues, receiving and inbound issues, I worked with Merchants and Vendors daily. I also was in charge of any quality issue and finding a resolution with either the vendor or merchants.
- Played a key role in reducing product return rates by implementing stringent quality control measures, leading to increased customer satisfaction.
- Analyzed quality and performance data to support operational decision-making.
- Addressed non-conformance issues, pausing production to correct errors.
Deli/Bakery Manager
Community Markets
03.2016 - 04.2019
Service Desk Associate
Comfort Inn by Choice Hotels
01.2015 - 01.2015
Food Service Worker
Dublin City Schools
01.2012 - 01.2014
Education
High school diploma -
North Union High School
Richwood, OH01.2011
Junior High School Education -
New Albany High School
New Albany, OH02.2010
Skills
- Food Safety (8 years)
- Food Service (8 years)
- Food Preparation (8 years)
- Catering (2 years)
- Kitchen Experience (8 years)
- Management (3 years)
- Supervising Experience (3 years)
- Kitchen Management Experience (3 years)
- Computer skills (10 years)
- Project coordination (5 years)
- Vendor management (5 years)
- Quality audits (5 years)
- Quality control (5 years)
- System testing (5 years)
- Staff training (10 years)
- Shipping & receiving (5 years)
- Warehouse experience (5 years)
- Warehouse distribution (5 years)
- Data entry (6 years)
- Inventory Control (5 years)
- Customer service (10 years)
- Training & development (10 years)
- Quality systems (5 years)
- Microsoft Excel (10 years)
- Microsoft Outlook (10 years)
- Quality assurance (5 years)
- Analysis skills (6 years)
- English (10 years)
- Quality inspection (5 years)
- Windows (10 years)
- Customer relationship management (10 years)
- Writing skills (10 years)
- Communication skills (10 years)
- Office experience (6 years)
- Computer literacy (10 years)
- Microsoft Office (6 years)
- Research (5 years)
- Oracle (5 years)
- Customer support (5 years)
- Problem solving (10 years)
- Microsoft Word (10 years)
- Organizational skills (10 years)
- Factory (5 years)
- Typing (10 years)
- Distribution center
- Time management
- Macros
- Math
- Microsoft Powerpoint
- Cash handling
- Cash register
- Office management
- Assembly
- QA/QC
- Precision measuring instruments
- Purchasing
- Relationship Building
- Report Writing
Certification
Driver's License
Relocation
Russells Point, OH
Assessments
- Work style: Reliability, Proficient, 02/01/24
- Protecting patient privacy, Proficient, 02/01/24
Timeline
Vendor Relations & Quality Control Coordinator
Torrid Distribution
04.2019 - 02.2024
Deli/Bakery Manager
Community Markets
03.2016 - 04.2019
Service Desk Associate
Comfort Inn by Choice Hotels
01.2015 - 01.2015
Food Service Worker
Dublin City Schools
01.2012 - 01.2014
High school diploma -
North Union High School
Junior High School Education -
New Albany High School
Similar Profiles
Bali AhmedBali Ahmed
Warehouse Worker at Torrid distributionWarehouse Worker at Torrid distribution
Mary BelzMary Belz
IFC Processor at Torrid Distribution CenterIFC Processor at Torrid Distribution Center
Muideen BadmusMuideen Badmus
Merchandise Processor at Torrid Distribution CenterMerchandise Processor at Torrid Distribution Center
Garrett CoonsGarrett Coons
Forklift Operator at NKPartsForklift Operator at NKParts
Colton DuganColton Dugan
Production Associate at AdeccoProduction Associate at Adecco