Erin Dubrawsky
Georgetown,TX
Summary
Industrious Banker eager to fulfill challenging role within client-focused team. Strong foundation of building excellent client rapport to foster satisfaction and loyalty. Diverse skill set that includes product knowledge and expansive experience in customer service.
Overview
4
4
years of professional experience
Work History
Personal Banker
R Bank
Georgetown, TX
07.2020 - 02.2022
- Assisted customers with opening or closing accounts, completing loan applications and signing up for new services.
- Interviewed customers to obtain information needed for opening new accounts.
- Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
Bank Teller
First Texas Bank
Georgetown, TX
01.2020 - 07.2020
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Reconciled cash drawer and resolved any discrepancies.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Bank Teller
First Federal Bank Of Louisiana
Alexandria, LA
05.2019 - 11.2019
- Assisted customers with compromised debit cards and issued new credentials.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Stocked supplies for customers and personal teller station.
- Sold and cross-sold bank products to new and existing customers.
Shift Lead
Subway Restaurants
Pineville , LA
02.2018 - 05.2019
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Kept employees operating productively and working on task to meet business and customer needs.
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Education
High School Diploma -
Pineville High School
Pineville, LABachelor of Science - Business Administration And Management
Louisiana State University At Alexandria
Alexandria, LA05.2023
Skills
- Financial advisement
- Financial product knowledge
- Relationship building and management
- Cash Handling
- Client relationship management
- Sales and marketing
- Banking operations knowledge
Timeline
Personal Banker
R Bank
07.2020 - 02.2022
Bank Teller
First Texas Bank
01.2020 - 07.2020
Bank Teller
First Federal Bank Of Louisiana
05.2019 - 11.2019
Shift Lead
Subway Restaurants
02.2018 - 05.2019
High School Diploma -
Pineville High School
Bachelor of Science - Business Administration And Management
Louisiana State University At Alexandria