ERIN DUCHENE
Roseville,CA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management and contract management. Recognized for exemplary customer service and team collaboration.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Skilled in working under pressure and adapting to new situations to best enhance my abilities. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Assistant Retail Operations Manager
Red Wing Shoes
Roseville, CA
05.2022 - Current
- Developed and implemented operational strategies to improve sales performance and customer satisfaction.
- Managed daily operations of retail stores including inventory control, personnel management, budgeting, and merchandising activities.
- Maintained accurate records of sales figures, inventory levels, expenses, for reporting purposes.
- Processed orders from customers accurately and efficiently according to established procedures.
- Maintained accurate records of all sales activities including contact information and follow-up details.
Cashier/Freight Lead
WinCo Foods
Folsom, CA
03.2014 - 03.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures and customer services.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
Education
GED -
Oakdale Independent Study
Chico, CA04.2003
Skills
- Retail Management
- KPI Tracking
- Quality Assurance
- Client Account Management
- Organizational Structuring
- Profit and Loss Accountability
- Customer Service
Timeline
Assistant Retail Operations Manager
Red Wing Shoes
05.2022 - Current
Cashier/Freight Lead
WinCo Foods
03.2014 - 03.2022
GED -
Oakdale Independent Study