Hi, I’m
Erin Dugan
Fairport,NY
Summary
Dynamic and creative Photographer with a strong portfolio, recognized for delivering high-quality images under tight deadlines. Proven client relationship building skills from experience as a Senior Brand Ambassador at Aerie, enhancing customer satisfaction through effective communication and problem-solving. Committed to continuous learning and visual storytelling excellence. Reliable and adaptable team player, committed to collaboration and achieving project goals.
Overview
4
years of professional experience
Work History
Self-employeed
Photographer
05.2022 - Current
Job overview
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Aerie By American Eagle Outfitters
Senior Brand Ambassador
07.2021 - Current
Job overview
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, enhancing overall client satisfaction.
- Evaluated metrics from promotional events to identify areas for improvement, driving continuous enhancement of marketing efforts.
- Developed comprehensive training materials for the onboarding of new Brand Ambassadors, ensuring a consistent brand message.
- Implemented creative visual merchandising techniques to showcase products effectively at retail locations and trade shows.
- Led team of Junior Brand Ambassadors, fostering a positive work environment focused on achieving sales targets.
- Increased customer loyalty through personalized engagement activities and product demonstrations.
- Analyzed sales data to identify top-selling items, optimizing store layout for maximum revenue generation.
- Monitored staff performance closely through regular evaluations, providing constructive feedback aimed at professional growth opportunities.
- Enhanced customer satisfaction with engaging store layouts that showcased popular items and seasonal trends.
Family Members
Babysitter
06.2021 - Current
Job overview
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Played games, worked on puzzles, and read books to young children.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Salt Local Drink and Eatery
Restaurant Hostess
07.2024 - 10.2024
Job overview
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Education
Fairport High SchoolFairport, NY
High School Diploma
06-2023
Duquesne UniversityPittsburgh, PA
No Degree from Nursing
Skills
- Creative artistic vision
- Visual storytelling
- Client communication
- Strong portfolio
- Problem-solving
- Continuous learning attitude
- Collaborative teamwork
- Retail management experience
- Following directions
- Critical thinking
- Time management
- Active listening
- Client relationship building
Timeline
Restaurant Hostess
Salt Local Drink and Eatery
07.2024 - 10.2024
Photographer
Self-employeed
05.2022 - Current
Senior Brand Ambassador
Aerie By American Eagle Outfitters
07.2021 - Current
Babysitter
Family Members
06.2021 - Current
Fairport High School
High School Diploma
Duquesne University
No Degree from Nursing
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