Erin Dulgher
Ashland
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
13
13
years of professional experience
Work History
TODDLER LEAD
LEARNING AT THE LAKE, LLC
08.2020 - 12.2024
- Teaching and maintaining a classroom of 3-5 children. Communicating needs and achievements with parents. Keeping paperwork on incidents as well as developing lesson plans on a weekly basis
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
SERVER
JJ’S BAR AND GRILLE
06.2021 - 01.2022
- Server for all guests in a high volume bar. Answering phones and making reservations. Handling payments and money. Insuring all guests leave happy with their experience
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
SERVER
RISE & SHINE DINER
08.2019 - 03.2020
- Server for all clients at a busy diner. Showing knowledge of the menu. Greeting tables as they are sat, keeping up with needs and requests of diners. Other tasks as assigned.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
INSIDE SALES AGENT
RVA REALTY INC.
07.2018 - 03.2019
- Real Estate Sales. Work directly with agents to promote marketing, interact with potential clients, assist current clients with paperwork, phone calls, scheduling. Network marketing on all social media platforms, mailings, and in-person. Administrative duties to include answering phones, assisting clients, and all other agents (8) in the office.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
PRESCHOOL LEAD
IN HOME DAYCARE
12.2014 - 07.2018
- Assist in day-to-day operations of small in-home daycare, focusing primarily on the pre-school aged children from August - May. Developing kindergarten readiness curriculum and ensuring milestones are met, achieved, and perfected for kindergarten in each county.
PARAOPTOMETRIC
DR. JOSEPH DROTER
08.2011 - 09.2014
- Assist in the day to day operations of office care and patient management. Followed patients from check-in to check-out, including working up patients and ensuring electronic medical records are accurate, relay information to doctors, assist in procedures when necessary. Essential office duties including but not limited to answering phones, scheduling appointments, verifying insurance information, answering patient questions, and assisting in product sales where necessary.
Education
Diploma - Culinary Arts
Auguste Escoffier School of Culinary Arts
Boulder, CO08-2025
No Degree - Drug and Substance Abuse Counseling in Psychology
Liberty University
03.2018
Advanced Diploma -
J.R. Tucker High School
Richmond, VA06.2008
Skills
- Organized
- Works quickly with accuracy
- Ability to multitask
- Organizational skills
- Task prioritization
- Project planning
- Excellent communication
- Teamwork and collaboration
- Problem resolution
- Time management
- Self-Directed
Timeline
SERVER
JJ’S BAR AND GRILLE
06.2021 - 01.2022
TODDLER LEAD
LEARNING AT THE LAKE, LLC
08.2020 - 12.2024
SERVER
RISE & SHINE DINER
08.2019 - 03.2020
INSIDE SALES AGENT
RVA REALTY INC.
07.2018 - 03.2019
PRESCHOOL LEAD
IN HOME DAYCARE
12.2014 - 07.2018
PARAOPTOMETRIC
DR. JOSEPH DROTER
08.2011 - 09.2014
Diploma - Culinary Arts
Auguste Escoffier School of Culinary Arts
No Degree - Drug and Substance Abuse Counseling in Psychology
Liberty University
Advanced Diploma -
J.R. Tucker High School
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