Erin Dutton
Rouses Point,NY
Summary
Compassionate Social Worker with comprehensive experience providing social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources, and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Residential Manager
Mountain Lake Services
06.2024 - 11.2024
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
- Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
- Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
- Managed budgets effectively, ensuring the allocation of resources to meet the needs of both residents and staff members.
- Ensured compliance with all state regulations and guidelines pertaining to residential care facilities.
- Devised and implemented patient and resident care plans, programs, policies and procedures.
- Collaborated with interdisciplinary teams to develop comprehensive strategies for meeting each resident''s unique needs.
- Reported and documented maintenance requests and scheduled appropriate services.
Care Manager
HCR Home Care
04.2021 - 10.2023
- Coordinated with other health care providers, such as physicians and psychiatrists, to develop comprehensive treatment plans
- Conducted assessments of client's physical, psychological, cognitive, social, economic, and environmental needs
- Provided crisis intervention services to clients when necessary
- Maintained accurate records of client visits and progress notes in accordance with agency policies and procedures
- Developed and implemented care management plan to address needs and goals
- Arranged referrals for additional services such as housing assistance or financial aid programs when needed
- Used motivational interviewing to educate, support and motivate change
- Audited charts to drive accurate and thorough documentation, supporting reimbursement of services rendered
Addiction Counselor
Behavioral Health Services North-Twin Oaks
07.2020 - 03.2021
- Provided individual and group counseling to individuals suffering from addiction
- Developed treatment plans for clients based on their unique needs and goals
- Facilitated psycho-educational groups focused on relapse prevention, anger management, stress reduction, and life skills development
- Conducted assessments of clients to identify problem areas and develop appropriate interventions
- Provided crisis intervention services when needed during periods of emotional distress or mental health crises
- Monitored medication compliance among those prescribed psychotropic medications
- Maintained accurate client records according to agency policies while ensuring confidentiality of all information in accordance with HIPAA regulations
- Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources
Direct Support Professional
Advocacy and Resource Center
01.2018 - 03.2020
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor
- Documented current patient information to update vital signs, behaviors and eating habits
- Developed strong and trusting rapport with patients to facilitate smooth, quality care
- Used approved crisis intervention techniques in emergency situations
- Reported changes in client condition to administrators, facilitating nursing intervention
- Organized oral medications for clients following dosage and schedule requirements
- Maintained detailed records of services performed on clients
Education
Master of Science - Social Work
Fordham University
The Bronx, NY05-2024
Bachelor of Science - Social Work
State University of Plattsburgh New York
Plattsburgh, NY05.2023
Associates of sciences - Human Services/ CASAC -T
Clinton Community College
Plattsburgh, NY05.2020
Skills
- Case assessments
- Treatment management
- Service Coordination
- Clinical Documentation
- Care Planning
- Discharge Planning
- Referral Management
- Medication Administration
- Communication
- Staff management
- Budgeting and financial management
- Emergency response
Certification
CASAC-T
- CPR/AED Certification
Timeline
Residential Manager
Mountain Lake Services
06.2024 - 11.2024
Care Manager
HCR Home Care
04.2021 - 10.2023
Addiction Counselor
Behavioral Health Services North-Twin Oaks
07.2020 - 03.2021
Direct Support Professional
Advocacy and Resource Center
01.2018 - 03.2020
Bachelor of Science - Social Work
State University of Plattsburgh New York
Associates of sciences - Human Services/ CASAC -T
Clinton Community College
CASAC-T
- CPR/AED Certification
Master of Science - Social Work
Fordham University
Similar Profiles
Mayce LeGrandMayce LeGrand
DSP (Direct Support Professional) at Mountain Lake ServicesDSP (Direct Support Professional) at Mountain Lake Services
Nicole KittoNicole Kitto
Direct Support Professional at Mountain Lake ServicesDirect Support Professional at Mountain Lake Services
Julie AshlineJulie Ashline
Office Manager at Mountain Lake ServicesOffice Manager at Mountain Lake Services