Erin Ebers
San Marcos,TX
Summary
Dynamic Brand Ambassador and Sales Associate with proven expertise in customer engagement and brand awareness, honed at Aerie by American Eagle. Excelled in building lasting customer relationships and adept at multitasking, showcasing a blend of hard and soft skills. Achieved significant increases in customer loyalty through effective social media management and interpersonal communication. Well-qualified and familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
Work History
Brand Ambassador
Aerie By American Eagle
11.2023 - 08.2024
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
Sales Associate
Journeys Shoe Store
06.2021 - 11.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Texas State University
San Marcos, TX2028
High School Diploma -
Veterans Memorial High School
Corpus Christi, TX05.2024
Skills
- Customer Engagement
- Brand Awareness
- Social Media Management
- Customer Relationship Building
- Multitasking proficiency
- Opening and closing duties
- Friendly and outgoing
- Team Player
Timeline
Brand Ambassador
Aerie By American Eagle
11.2023 - 08.2024
Sales Associate
Journeys Shoe Store
06.2021 - 11.2022
Texas State University
High School Diploma -
Veterans Memorial High School
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