Erin Edwards
Cyber Security Analyst Internship
Overland Park,KS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cyber Security Analyst position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Crew Member Cook
Pepper Jax Grill
Mission , KS
11.2021 - 11.2022
- Kept kitchen up to code for health and safety inspections.
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items according to recipe to drive quality and consistency.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
- Interacted with customers to address kitchen-related complaints and praise.
- Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Reduced customer waiting by batch cooking popular items during rush times.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Planned order execution to simultaneously deliver items ordered together.
Animal Handler
Ruff Ranch Kc
Shawnee, KS
05.2021 - 11.2021
- Administered medications to animals in treatment and documented changes in condition.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Protected animals from care errors by maintaining clear and secure tags.
- Kept animals clean and free of contaminants to promote optimal health.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
Online Personal Shopper
Hy-Vee
Mission, KS
10.2020 - 05.2021
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Created attractive displays to attract more customers and increase sales.
- Loaded and unloaded orders at customer's homes or locations.
- Communicated with vendors to stay informed of new products and stock availability.
- Achieved or exceeded company-defined sales quotas.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Built relationships with customers and community to promote long term business growth.
E-Commerce Personal Shopper
Kroger
Hutchinson, Kansas
02.2020 - 09.2020
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Solicited feedback from served customers to discern service weaknesses and positively shape future service interactions.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
- Aided new customers during e-commerce service registration processes to enable return patronage.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Provided product advice to customers to help select most suitable items for individual needs.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Crew Member Cook
Pepperjax Grill
Kansas City, MO
11.2016 - 03.2019
- Kept kitchen up to code for health and safety inspections.
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items according to recipe to drive quality and consistency.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared meals with special accommodations for those with allergies.
- Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
- Interacted with customers to address kitchen-related complaints and praise.
- Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Reduced customer waiting by batch cooking popular items during rush times.
Education
High School Diploma -
Raytown Sr. High School
Raytown, MO 08.2011 - 05.2015
Skills
Efficient multitasking
Timeline
Crew Member Cook
Pepper Jax Grill
11.2021 - 11.2022
Animal Handler
Ruff Ranch Kc
05.2021 - 11.2021
Online Personal Shopper
Hy-Vee
10.2020 - 05.2021
E-Commerce Personal Shopper
Kroger
02.2020 - 09.2020
Crew Member Cook
Pepperjax Grill
11.2016 - 03.2019
High School Diploma -
Raytown Sr. High School
08.2011 - 05.2015
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