Erin Edwards
Cyber Security Analyst Internship
Overland Park,KS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cyber Security Analyst position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Crew Member Cook
Pepper Jax Grill
Mission , KS
11.2021 - 11.2022
- Kept kitchen up to code for health and safety inspections.
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items according to recipe to drive quality and consistency.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
- Interacted with customers to address kitchen-related complaints and praise.
- Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Reduced customer waiting by batch cooking popular items during rush times.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Planned order execution to simultaneously deliver items ordered together.
Animal Handler
Ruff Ranch Kc
Shawnee, KS
05.2021 - 11.2021
- Administered medications to animals in treatment and documented changes in condition.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Protected animals from care errors by maintaining clear and secure tags.
- Kept animals clean and free of contaminants to promote optimal health.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
Online Personal Shopper
Hy-Vee
Mission, KS
10.2020 - 05.2021
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Created attractive displays to attract more customers and increase sales.
- Loaded and unloaded orders at customer's homes or locations.
- Communicated with vendors to stay informed of new products and stock availability.
- Achieved or exceeded company-defined sales quotas.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Built relationships with customers and community to promote long term business growth.
E-Commerce Personal Shopper
Kroger
Hutchinson, Kansas
02.2020 - 09.2020
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Solicited feedback from served customers to discern service weaknesses and positively shape future service interactions.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
- Aided new customers during e-commerce service registration processes to enable return patronage.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Provided product advice to customers to help select most suitable items for individual needs.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Crew Member Cook
Pepperjax Grill
Kansas City, MO
11.2016 - 03.2019
- Kept kitchen up to code for health and safety inspections.
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items according to recipe to drive quality and consistency.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared meals with special accommodations for those with allergies.
- Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
- Interacted with customers to address kitchen-related complaints and praise.
- Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Reduced customer waiting by batch cooking popular items during rush times.
Education
High School Diploma -
Raytown Sr. High School
Raytown, MO 08.2011 - 05.2015
Skills
Efficient multitasking
Data Entry
Analytical and Critical Thinking
Planning and Coordination
Written Communication
Excellent Communication
Teambuilding
Active Listening
Kitchen equipment sanitation
Cooking
Training and Development
Staff supervision
Customer Relations
Product knowledge
Accurate money handling
Cash Handling
Order fulfillment
Technical Support
POS systems expert
Multi-line phone talent
Typing
Microsoft Excel
Microsoft Office
Microsoft Word
Timeline
Crew Member Cook
Pepper Jax Grill
11.2021 - 11.2022
Animal Handler
Ruff Ranch Kc
05.2021 - 11.2021
Online Personal Shopper
Hy-Vee
10.2020 - 05.2021
E-Commerce Personal Shopper
Kroger
02.2020 - 09.2020
Crew Member Cook
Pepperjax Grill
11.2016 - 03.2019
High School Diploma -
Raytown Sr. High School
08.2011 - 05.2015