Erin Ehrke
Cambridge,WI
Summary
To obtain a position that utilizes my current and technical skills with potential for career advancement. Customer-centered Library Assistant successful at working with different personalities and thrives on delivering top notch service. Knowledgeable in circulation procedures and Book processing. Offers successful career history comprising of five years.
Overview
21
21
years of professional experience
Work History
IMC Library Assistant
Cambridge Middle School
08.2018 - Current
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Helped students select appropriate reading level library books.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
- Supervised student during Study Hall, keeping them on task with school work.
- Helped students with Chromebook check in and checkouts, maintenance and passwords.
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Located library materials, resources and technologies to fulfill patron requests.
- Placed books on proper shelves when returned to circulation.
- Gained strong understanding of various methods for cataloging books and other materials.
- Developed library displays and implemented innovative outreach activities for improved community engagement.
- Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
- Maintained secure environment by monitoring visitors at front desk.
- Answered patron questions in-person or by phone regarding library services and resources.
- Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
- Provided valuable research assistance to patrons seeking information or guidance on various topics.
- Assisted patrons with printing and copying according to personalized requirements.
- Facilitated positive learning environments with effective supervision during study sessions, computer usage, and library visits.
- Assisted librarians in managing interlibrary loan requests, ensuring prompt fulfillment of borrowing needs for patrons.
- Streamlined library operations by assisting in the accurate cataloging and organization of materials.
- Developed crucial digital skills among patrons by offering instructional sessions on using library technology effectively.
- Increased awareness of available resources by creating informative signage and brochures for patron use.
- Created welcoming and comfortable space by keeping library clean and organized.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Checked out and checked in materials to support patron circulation needs.
- Helped patrons locate resources using catalog and circulation systems.
- Utilized computer databases to locate library materials.
- Provided basic computer assistance to help patrons access needed resources.
- Maintained accurate records and confidentiality of library book and periodical inventory.
- Managed library materials for accurate record-keeping.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Kept detailed records of lending transactions and library users.
- Conducted library tours and orientations, familiarizing patrons with library's resources and services.
- Offered basic reference assistance to support information needs.
Nanny/Babysitter
Stepaniak Household
08.2013 - 06.2017
- Responsibilities include: worked with 3 separate families to provide child care for ages 1-7, engaged children with child learning activities that inspired age appropriate numbers, alphabet, Speech, reading and writing
- Practiced small and large motor skills utilizing physical therapy techniques
- Kept on schedule for School and extra classes which included PT and Speech
- Inspired imagination skills with reading, building and drawing
- Provided health care such as giving medicine and sanitizing surgical areas
- Provided nutritional food to keep a healthy balanced diet
- Kept Flexible hours for parents schedule
- Other duties involved basic house chores and errands.
Child Care Provider/Babysitter
Rainbow Daycare
08.2013 - 06.2015
- Responsibilities include: childcare and education of 5 children aging 3-8 years old using childhood development techniques and creative learning skills
- Kept a schedule of playtime and activities, nutritional meals, rest time and outdoor activities.
Dispatcher Assistant
Sanimax
04.2012 - 06.2012
- Temporary work contracted through QPS, Madison
- Dispatcher Assistant: responsibilities include: calling customers to schedule services and relaying any information from customers to the drivers, writing up drivers' route tickets and entering their return tickets in to the Sanimax software program and helping dispatcher with adjusting drivers' routes according to customer needs.
Retail Store Sales Associate
Jones Dairy Farm
10.2011 - 01.2012
- Seasonal Work contracted through Adecco, Fort Atkinson
- Retail Store Sales Associate: responsibilities include: assisting customers at cash register with final purchases, stocking display cases, filling customer orders, operate deli meat slicer, repackage, price and weigh meats, cleaning store and display cases.
Dental Assistant/Receptionist
AMM LTD
04.2007 - 08.2010
- Dental Assistant: taking x-rays, assisting in root canal and extractions, assisting in fillings, sterilizing and assisting in crown preparation
- Receptionist: utilizing Kodak Dental Software: booking appointments, filing, processing patient payments, updating patient records and confirmation phone calls.
Book Store Assistant Manager
Books-A-Million
01.2003 - 03.2007
- Assistant Manager: promoting and maintaining sales, directing activities of associates, initiate management directives, maintain inventory, train and develop new employees.
IMC Libraryassistant
Cambridge Middle School
08.2018 - Current
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Helped children select appropriate reading level library books.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Located library materials, resources and technologies to fulfill patron requests.
- Placed books on proper shelves when returned to circulation.
- Gained strong understanding of various methods for cataloging books and other materials.
- Developed library displays and implemented innovative outreach activities for improved community engagement.
- Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
- Maintained secure environment by monitoring visitors at front desk.
- Answered patron questions in-person or by phone regarding library services and resources.
- Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
- Provided valuable research assistance to patrons seeking information or guidance on various topics.
- Assisted patrons with printing and copying according to personalized requirements.
- Facilitated positive learning environments with effective supervision during study sessions, computer usage, and library visits.
- Assisted librarians in managing interlibrary loan requests, ensuring prompt fulfillment of borrowing needs for patrons.
- Streamlined library operations by assisting in the accurate cataloging and organization of materials.
- Developed crucial digital skills among patrons by offering instructional sessions on using library technology effectively.
- Increased awareness of available resources by creating informative signage and brochures for patron use.
- Created welcoming and comfortable space by keeping library clean and organized.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Checked out and checked in materials to support patron circulation needs.
- Helped patrons locate resources using catalog and circulation systems.
- Utilized computer databases to locate library materials.
- Provided basic computer assistance to help patrons access needed resources.
- Maintained accurate records and confidentiality of library book and periodical inventory.
- Managed library materials for accurate record-keeping.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Kept detailed records of lending transactions and library users.
- Conducted library tours and orientations, familiarizing patrons with library's resources and services.
- Offered basic reference assistance to support information needs.
IMC Libraryassistant
Cambridge Middle School
08.2018 - Current
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Helped children select appropriate reading level library books.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- romoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Located library materials, resources and technologies to fulfill patron requests.
- Placed books on proper shelves when returned to circulation.
- Gained strong understanding of various methods for cataloging books and other materials.
- Developed library displays and implemented innovative outreach activities for improved community engagement.
- Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
- Maintained secure environment by monitoring visitors at front desk.
- Answered patron questions in-person or by phone regarding library services and resources.
- Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
- Provided valuable research assistance to patrons seeking information or guidance on various topics.
- Assisted patrons with printing and copying according to personalized requirements.
- Facilitated positive learning environments with effective supervision during study sessions, computer usage, and library visits.
- Assisted librarians in managing interlibrary loan requests, ensuring prompt fulfillment of borrowing needs for patrons.
- Streamlined library operations by assisting in the accurate cataloging and organization of materials.
- Developed crucial digital skills among patrons by offering instructional sessions on using library technology effectively.
- Increased awareness of available resources by creating informative signage and brochures for patron use.
- Created welcoming and comfortable space by keeping library clean and organized.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Checked out and checked in materials to support patron circulation needs.
- Helped patrons locate resources using catalog and circulation systems.
- Utilized computer databases to locate library materials.
- Provided basic computer assistance to help patrons access needed resources.
- Maintained accurate records and confidentiality of library book and periodical inventory.
- Managed library materials for accurate record-keeping.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Kept detailed records of lending transactions and library users.
- Conducted library tours and orientations, familiarizing patrons with library's resources and services.
- Offered basic reference assistance to support information needs.
Education
No Degree - Medical Assisting
College of DuPage
Glen Ellyn, IL05.2010
Associate of Applied Science - CAD- Computer Aided Drafting
ITT Technical Institute-Hoffman Estates
Hoffman Estates, IL03.1999
Skills
- Microsoft Windows
- Microsoft Word
- Internet (10 years)
- Filing
- Receptionist
- Clerical
- Organizational Skills
- Written and oral communication
- Computer Assistance
- Cataloging and shelving
- Telephone Etiquette
- Library Services
- Circulation desk
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
IMC Library Assistant
Cambridge Middle School
08.2018 - Current
IMC Libraryassistant
Cambridge Middle School
08.2018 - Current
IMC Libraryassistant
Cambridge Middle School
08.2018 - Current
Nanny/Babysitter
Stepaniak Household
08.2013 - 06.2017
Child Care Provider/Babysitter
Rainbow Daycare
08.2013 - 06.2015
Dispatcher Assistant
Sanimax
04.2012 - 06.2012
Retail Store Sales Associate
Jones Dairy Farm
10.2011 - 01.2012
Dental Assistant/Receptionist
AMM LTD
04.2007 - 08.2010
Book Store Assistant Manager
Books-A-Million
01.2003 - 03.2007
No Degree - Medical Assisting
College of DuPage
Associate of Applied Science - CAD- Computer Aided Drafting
ITT Technical Institute-Hoffman Estates
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