Erin E. Hysell
Savona,NY
Summary
Motivated, energetic, results-oriented, interested in working and learning in an environment where I can put my skills to work.
Overview
26
26
years of professional experience
Work History
Inventory/Fixed Asset Analysis
Corning Natural Gas Company
10.2022 - Current
- Fixed Asset Accounting, Capitalization, Depreciation for three companies. (Corning Natural Gas, Letherstocking Gas Company, & Pike County Light & Power)
- Inventory reconciliation for three companies
- CWIP (Construction Work In Progress) reconciliation for three companies.
- Documented and created all fixed assets processes, capitalization from the work orders to the FA system.
- Work closely with the software developers to resolve issues within the system.
- Inventory Management & Cycle Counting along with annual training.
- Created all process flows from entering invoices, to creating requisitions, creating purchase orders, and maintaining relationships with vendors.
- Created all New SOP’s to maintain new processes I developed for inventory tracking from creation, storage, and shipping.
- Responsible for rejecting PO invoices back to suppliers informing them of corrections needed.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations
Warehouse Assistant
Corning Pharmaceutical Technologies
01.2021 - 06.2022
- Assisted Development in implementing Oracle’s PeopleSoft ERP system into Corning Pharmaceutical Glass Technologies to replace the SAP ERP system.
- Maintained glass inventory both in Excel and PeopleSoft, and conducted weekly cycle counts to ensure accurate accounting.
- Responsible for preparing pallets for shipping and moving them to the shipping dock.
- Assisted in inventory management by organizing and labeling stock items accurately.
- Operated pallet jacks to transport materials within the warehouse efficiently.
- Maintained cleanliness and safety standards, ensuring compliance with regulations.
- Collaborated with team members to streamline order fulfillment processes.
- Monitored stock levels and reported discrepancies to supervisors for resolution.
- Implemented improvements in storage organization, contributing to space optimization efforts.
- Handled day-to-day shipping and receiving, overseeing more than 30 pallets per day.
Data Validation Administrator
Accrue Partners / Corning Incorporated
04.2018 - 05.2020
- Conducted training sessions for new staff on how OCR worked, how to process their personal workflows, protocols, and system navigation.
- Developed standard operating procedures for routine tasks, promoting consistency in operations.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Responsible for rejecting invoices back to suppliers, informing them of corrections needed.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Responsible for validating over 50 invoices per day to ensure complete and accurate information went into the correct ERP system.
- Worked in PeopleSoft extensively, keying invoices.
- Helped to develop/maintain queries in PeopleSoft to help both Data Entry and Customer Service on troublesome accounts.
- Subject matter expert in Open-Text OCR (Optical Character Recognition) and Open-Text Content Server.
- Responsible for rejecting invoices back to suppliers, informing them of corrections needed.
Patient Financial Services Commercial Billing Specialist (all Plans)
Nicholas H Noyes Memorial Hospital
01.2015 - 01.2018
- Processed patient billing inquiries to ensure accurate account management.
- Collaborated with insurance providers to verify coverage and resolve discrepancies.
- Resolved discrepancies in billing statements by investigating issues and collaborating with internal departments.
- Utilized billing software to generate invoices and track payment status efficiently.
- Responded promptly to customer inquiries regarding billing issues, improving satisfaction rates.
- Prepared itemized statements, bills, or invoices and recorded amounts due for services rendered.
- Negotiated with insurance companies to resolve disputed claims, securing rightful payments.
Credit and Financial Assistance & Billing Clerk for Blue Cross(all Plans)
Arnot Ogden Medical Center
01.2012 - 01.2015
- Processed and verified patient billing statements for accuracy and compliance with hospital policies.
- Assisted in resolving billing discrepancies by communicating effectively with patients and insurance providers.
- Responsible for inpatient and outpatient hospital billed services.
- Checked documentation for accuracy and validity on updated systems.
- Responded to inquiries from callers seeking information.
- Processed and recorded new claims.
- Participated in ongoing training sessions to stay current on industry trends and best practices.
- Expedited the claims process by proactively following up on outstanding paperwork and collaborating with adjusters as needed.
- Enhanced overall customer experience through prompt issue resolution improving company reputation.
- Managed patient accounts to ensure timely payment and resolution of outstanding debts.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
Sales Representative
Sitel
11.2011 - 01.2012
- Adapted sales strategies based on customer feedback and market trends to enhance outcomes.
- Achieved individual sales goals while contributing to team targets through consistent efforts.
- Collaborated with team members to share best practices and improve overall performance.
- Developed product knowledge to confidently address customer inquiries and objections.
- Engaged customers through active listening and effective communication techniques.
- Troubleshot problems for callers and helped independently resolve common issues.
- Maintained high call volume for increased sales opportunities with efficient time management skills.
- Exceeded monthly sales targets consistently by implementing strategic selling techniques.
- Escalated concerns or advanced problem calls to management staff.
Home Health Aid
All Stat Home Health Services, Inc.
12.2009 - 10.2011
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored and documented patient health conditions accurately, reporting changes to the healthcare team.
- Maintained cleanliness and organization of patient living environments to promote hygiene.
- Collaborated with family members to create personalized care plans tailored to individual needs.
- Delivered compassionate companionship to enhance the emotional well-being of clients.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary, and to preserve dignity.
- Performed light housekeeping duties, including laundry linen changes, sweeping, vacuuming, and mopping, ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Administrative Assistant
Special Alzheimer’s Technology
01.2000 - 01.2009
- Responsible for developing monthly reports sent to the State of Florida (Agency for Health Care Administration and the Department of Elder Affairs), Charlotte County, and the Area Agency on Aging for Southwest Florida, Inc.
- Responsible for developing and organizing error-free invoicing of approximately $250,000 annually as well as preparing payroll for approximately 40-60 full-time equivalent employees.
- Responsible for accounts payable/receivable record keeping.
- Back-up to the On-call staff one (1) time monthly including scheduling.
- Back-up in the absence of the Administrator (vacations, illnesses – both planned and non-planned).
- Maintained accurate employment records.
- Managed daily office operations, ensuring efficient workflow and timely completion of tasks.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
No Degree - Business Administration
SUNY (Monroe Community)
Monroe, NY02-2022
No Degree - Business Administration
Edison State College
Punta Gorda, FL01.2011
No Degree - Computer Courses
Edison State College
Punta Gorda, FL01-2006
High School Diploma -
The Academy
Port Charlotte05-2004
Skills
- Strong work ethic in professional setting
- Youthful and yet very mature; willing to learn and grow; passionate about achieving a challenging position that allows meaningful contributions to a business’ success
- Excellent interpersonal skills Acutely aware that great customer service is the key to continued success
- Great communication abilities both written and verbal
- Excellent computer skills – applications related to MS Office, Excel, Internet, Medicaid/Medicare/Commercial UB04 and 1500 billing, Oracle, SAP, Cayenta Utilities
- Successful in meeting/exceeding deadline obligations Work well in either a self-directed or team setting
- Developed a superb filing and tracking system to ensure State licensure compliance requirements; meeting expectations of both client and audit reviews
- Excellent troubleshooting skills to track down missing invoices or other problems
- Friendly, positive attitude
- Critical thinking
- Multitasking Abilities
Timeline
Inventory/Fixed Asset Analysis
Corning Natural Gas Company
10.2022 - Current
Warehouse Assistant
Corning Pharmaceutical Technologies
01.2021 - 06.2022
Data Validation Administrator
Accrue Partners / Corning Incorporated
04.2018 - 05.2020
Patient Financial Services Commercial Billing Specialist (all Plans)
Nicholas H Noyes Memorial Hospital
01.2015 - 01.2018
Credit and Financial Assistance & Billing Clerk for Blue Cross(all Plans)
Arnot Ogden Medical Center
01.2012 - 01.2015
Sales Representative
Sitel
11.2011 - 01.2012
Home Health Aid
All Stat Home Health Services, Inc.
12.2009 - 10.2011
Administrative Assistant
Special Alzheimer’s Technology
01.2000 - 01.2009
No Degree - Business Administration
SUNY (Monroe Community)
No Degree - Business Administration
Edison State College
No Degree - Computer Courses
Edison State College
High School Diploma -
The Academy
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