Erin Faherty
Cold Spring,NY
Summary
Experienced leader with a strong background in team guidance, complex project management, and strategic objective achievement. Adept at developing efficient processes, maintaining high standards, and aligning efforts with organizational goals. Recognized for collaborative approach and unwavering commitment to excellence.
Overview
11
11
years of professional experience
Work History
CYS Coordinator NF05
USAG West Point
08.2020 - Current
- Responsible for the operation, integration, coordination, and oversight of installation Child Development Programs, Youth Programs, Education Support, Outreach Services Programs, and Army Sponsored Community-Based Programs.
- Apply extensive, professional knowledge to develop and implement Army and MWR goals and objectives.
- Implement and monitor Non-Appropriated and Appropriated Personnel policies.
- Determine resource needs, allocation and management of funds and resources for an MWR program to include labor, facility maintenance, restoration, and renovations costs as well as associated costs for overall program facilitation.
- Oversee all phases of major restoration projects to ensure integration and coordination with established timeframes in accordance with MWR goals and objectives.
- Prepare and weekly reports on staff attrition and solution-based recommendations for the increase and sustainment of on-board strength within the organization.
- Develop and maintain aggressive marketing posture to educate stakeholders on compliance measures for Department of Defense certification to include program administration, personnel training and support and facility maintenance.
- Develop and maintain sustained compliance with Army policies consistent with baseline standards.
- Conduct regular program assessments of MWR CYS, ACS EFMP and MWR Marketing programs to ensure effective planning and execution in accordance with MWR standards.
- Prepare and facilitate briefings of MWR program budgets, variances and courses of action to correct deficiencies to Command Group and Installation Management Command representatives.
- Develop, implement and regularly assess Installation Child and Youth Operations Plan to improve quality and financial posture of CYS program.
- Serves as principal advisor on installation child and youth services issues.
- Prepare reports, surveys and briefings for command and installation stakeholders.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Built highly-efficient leadership team through on going coaching, supervision, communication and progress updates; fostering a collaborative work environment.
- Conduct ongoing reviews of program financial systems to assess cost control measures.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
- Prioritize and manage multiple projects simultaneously, ensuring deadlines and objectives met without compromising quality.
- Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
- Increased customer satisfaction by facilitating clear and consistent communication amongst all stakeholders.
CYS Program Operations Specialist NF04
USAG West Point
04.2018 - 08.2020
- Implements and monitors Department of Army policies to include CYS guidance, fee policies, program registration/enrollment, baseline standards and benchmarks, Key Management Controls and space utilization goals.
- Utilizes relevant data systems to collect and maintain up-to-date statistical data and oversee the control and accurate accounting of funds.
- Oversees the logistics of organization assessment to include program evaluation, data collection, development and implementation of corrective actions to ensure sustained compliance.
- Oversees food service program to ensure compliance with all applicable Army and USDA food program policies and procedures to include proper meal components and food service/preparation and storage. Serves as Subject Matter Expert on installation child and youth services issues.
- Prepares reports, surveys, and briefings for command and installation on matters pertaining to CYS.
- Supervise operational functions of the CYS program in accordance with applicable statutory and regulatory requirements.
- Analyzes statistical data to identify needs and trends, effectiveness and efficiency of program, executing execute appropriate action based on analysis of data.
- Develops policies, procedures and SOPs to support program goals.
- Promoted a culture of accountability within the department by setting clear expectations for performance and holding team members responsible for achieving results.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
Parent and Outreach Services Director
Parent and Outreach Services Director NF04
05.2017 - 04.2018
- Executes administrative operational functions of CYS program in accordance with applicable regulations and standards
- Oversee the collection, accurate accounting and reporting of funds; and to collect and maintain up to date statistical data for planning and reporting purposes IAW higher headquarters and statutory requirements
- Analyze statistical data for inclusion in the CYS annual report to identify needs and trends
- Recommend appropriate action based on analysis
- Establish workload priorities and initiates assignments based on difficulty, complexity, type of work and employee capabilities
- Develop program budget and manage program to budget
- Assist CYS Coordinator with development and execution of overall CYS budget
- Analyzes and reports on monthly budget variance reports
- Adjusts program execution to support program financial goals
- Implement and monitor policies to include fee assignment, program registration/enrollment, baseline standards, management controls and space utilization goals
- Ensure all staff and volunteer files to include background checks are accurate, up to date and entered appropriately into the CYS database
- Prepares reports, surveys and briefings for command and installation on matters pertaining to CYS programming
- Develop and facilitate on the job training for POS staff members to include Fee Policy Implementation, Customer Service, Web Punch/BlueForce, CYS Inspection Compliance, Inclusion Action and other relevant topics
- Develop training plans for assigned staff members to foster competency in all areas of Outreach functions and areas of responsibility
School Age Center/Family Child Care Director
School Age Center/Family Child Care Director NF04
05.2013 - 05.2017
- Serve as CYS Facility and Program Director with responsibility for the operation of assigned program to include budget development, training program, employee recruitment, selection and evaluation, transportation coordination and compliance with all CYS, Department of Defense and accreditation standards
- Develop policies, procedures and SOPs to support program goals to include registration, fees, patron eligibility, baseline programming and space allocations/goals
- Conduct both formal and informal program evaluation to plan, develop, implement and supervise a comprehensive program to meet community needs
- Evaluate and anticipate program needs and recruit, hire and schedule qualified personnel based on that need
- Prepare personnel actions for recruitment, promotion and reassignment for assigned staff members
- Develop program budget and manage program to budget
- Initiate, track and oversee background clearances for Family Child Care Providers and family members
- Implement and monitor Department of Defense/CYS policies to include fees, program registration/enrollment, baseline standards, management controls and space utilization goals
- Facilitate new employee orientation and quarterly training and performance evaluations for assigned staff members and providers
- Develop, facilitate and track employee training for staff members/providers to include Developmentally Appropriate Practice, Accreditation Standard Implementation, Safety and Accountability and other pertinent topics
Education
A.A. - Liberal Arts
St. Thomas Aquinas College
Sparkill, NY01.2001
Skills
- Work Planning and Prioritization
- Presenting Ideas and Plans
- Process Improvement
- Staff Management
- Strategic Planning
- Regulatory Compliance
- Project Management
- Budget Planning
- Financial Management
- Staff Development and Training
- Workflow Optimization
- Policy Development
Training/Certifications
Non Appropriated Funds Contracting
Budgeting in the NAF System
Budgeting and APF Support
Applied Financial Planning
Certified Playground Inspector
Executive Management Course for MWR Division Chiefs/DFMWRs
Timeline
CYS Coordinator NF05
USAG West Point
08.2020 - Current
CYS Program Operations Specialist NF04
USAG West Point
04.2018 - 08.2020
Parent and Outreach Services Director
Parent and Outreach Services Director NF04
05.2017 - 04.2018
School Age Center/Family Child Care Director
School Age Center/Family Child Care Director NF04
05.2013 - 05.2017
A.A. - Liberal Arts
St. Thomas Aquinas College
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