Erin Ferreira
Cassville,NJ
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
14
14
years of professional experience
Work History
Laboratory Technician
Genesis Laboratory Management
Oakhurst, NJ
10.2019 - Current
- Collected, labeled and stored lab samples according to laboratory specifications.
- Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
- Handled administrative tasks for laboratory staff and overall operations.
- Prepared project files for compliance with operating procedures.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Assisted and instructed other laboratory technicians.
- Communicated with outside parties and laboratory management regarding test results.
- Completed lab tests and communicated results to supervising staff.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
Front Desk Receptionist
ADIO Chiropractic
Brielle, NJ
09.2018 - 09.2019
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Scheduled and confirmed appointments.
Customer Service Associate
Ritas
Lakewood, NJ
06.2012 - 03.2020
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
Education
Bachelor of Science - Biology
Georgian Court University
Lakewood05.2018
Skills
- Critical thinking proficiency
- Interpersonal and written communication
- Inventory oversight
- Sample preparation and analysis
Timeline
Laboratory Technician
Genesis Laboratory Management
10.2019 - Current
Front Desk Receptionist
ADIO Chiropractic
09.2018 - 09.2019
Customer Service Associate
Ritas
06.2012 - 03.2020
Bachelor of Science - Biology
Georgian Court University