Summary
Overview
Work History
Education
Skills
Certification
Affiliations
COAD Chair - Community Organization Active in Disaster
Timeline
Generic

Erin Fox

Apple Valley,CA

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Disaster Program Manager

American Red Cross
02.2016 - Current
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
  • Responsible for all disaster responses in San Bernardino County, managing roughly 125 San Bernardino County Red Cross volunteers.

Public Affairs Specialist

LDS Church
09.2011 - 06.2017
  • Forged strong media relationships to further public relations goals.
  • Conducted media relations and responded to media requests for information.
  • Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
  • Produced and distributed internal and external communications.

Independent Contractor

J &J Model Home Care
02.2003 - 07.2016
  • Designed and implemented new features and enhancements to improve existing applications.
  • Communicated effectively with clients throughout entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Collaborated closely with clients to better understand entire project scope.
  • Fostered collaboration among team members when working on larger-scale projects requiring diverse expertise.

Owner

Fox Cleaning Services
03.2002 - 07.2016
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed day-to-day business operations.

Assistant CERT Commander

Community Emergency Response Team
01.2010 - 05.2014
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Skilled at working independently and collaboratively in team environment.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Developed and maintained courteous and effective working relationships.

Education

No Degree - Physical Education

Mt. San Antonio College
Walnut, CA

High School Diploma -

Glendora High School
Glendora, CA
06.1989

Skills

  • Staff Training

  • Program Leadership

  • Remote Team Management

  • Business Systems

  • Personnel Management

  • Volunteer Management

  • Teamwork and Collaboration

  • Work Delegation

  • Relationship Building

Certification

IS 100 - Intro to National Management System

IS 200 - Basic Incident Command System

ICS 300 - Intermediate Incident Command System for Expanding Incidents

IS 700b - Introduction and National Response Framework

IS 240b - Leadership and Influence

IS 244a - Developing and Managing Volunteers

American Red Cross Shelter Operations/Simulation

IS 288a - Role of Volunteer Agencies in Emergency Management.

CA040RESP - Essential Emergency Management Concepts

G191 - EOC field interface

G197 - Integrating Access and Functional Needs into Emergency Management.

G288 - Local Volunteer and Donation Management

G611 - Section Position Training

G626e - Essential EOC Action Planning

SHOCK 101

CERT Training

CERT Train the Trainer

Affiliations

  • VOAD - Voluntary Organizations Active in Disaster

COAD Chair - Community Organization Active in Disaster

  • Served as High Desert chairperson for COAD (Community Organizations Active in Disasters) from 2018 to 2020
  • Organized and facilitated meetings to coordinate disaster recovery efforts
  • Collaborated with various organizations to pool resources and support for affected communities
  • Maintained a database of available resources within participating organizations
  • Liaised with County and American Red Cross to provide specific skill sets for recovery efforts
  • Provided comprehensive lists of available resources to County and Red Cross for the Local Assistance Center (LAC)
  • Mobilized organizations to offer assistance in various aspects of recovery, including shelter, medical aid, counseling services, and relief supplies
  • Ensured proactive coordination, resource mobilization, and collaboration to facilitate efficient disaster recovery efforts

Timeline

Disaster Program Manager

American Red Cross
02.2016 - Current

Public Affairs Specialist

LDS Church
09.2011 - 06.2017

Assistant CERT Commander

Community Emergency Response Team
01.2010 - 05.2014

Independent Contractor

J &J Model Home Care
02.2003 - 07.2016

Owner

Fox Cleaning Services
03.2002 - 07.2016

No Degree - Physical Education

Mt. San Antonio College

High School Diploma -

Glendora High School

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