Summary
Overview
Work History
Education
Skills
Timeline
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Erin C. Fry

Chandler,AZ

Summary

Performance-driven Vice President with almost 20 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Overview

21
21
years of professional experience

Work History

Vice President, Travel Nursing Division

Kpg Healthcare
07.2021 - Current
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Efficiently managed a division of 34, comprised of recruiters, account managers, compliance, payroll and marketing specialists.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Clarified roles, responsibilities and expectations of staff.
  • Collaborated with CEO and COO to develop strategic initiatives and long term goals.
  • Identified opportunities to improve business process flows and productivity.
  • Identified and resolved issues between employees, promoting better collaboration and mutual respect.
  • Monitored industry trends, keeping current on latest changes and competition in industry.
  • Managed financial, operational and human resources to optimize business performance.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Used market insights to capitalize on key business opportunities for new advantageous partnerships

Vaccine Sales Specialist

AstraZeneca (IQVIA)
07.2020 - 07.2021
  • Navigated complex projects and situations with strong interpersonal and leaderships skills by engineering creative, resourceful solutions and connecting with high profile stakeholders to expand market outreach, sales goals, and organizational growth.
  • Managed daily sales call activity according to defined expectations, with purpose of influencing customers and increasing product sales.
  • Extensive expertise in securing key customers with proven models of customer intimacy & consultative selling.
  • Maintained high clinical breadth and depth of understanding of all products; vaccines, medication and testing.
  • Responsible for quality of all clinical services, customer engagement and education provided.
  • Ensure that all client expectations are exceeded at every level of engagement
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Sales Acknowledgments in September 2020, January 2021, February 2021, April 2021, May 2021

Founder / Chief Executive Officer

Travel Vaccines And Wellness Solutions, LLC
11.2016 - 02.2020
  • Founded company specializing in immunizations for international travel and general wellness with primary motive of providing high level of customer service while providing education, risk awareness and cost effective solution, while creating market leadership presence
  • Drove sales strategy and delivered on strategic growth plan
  • Facilitated key role in identifying, establishing, leading, and expanding new product rollouts within marketplace
  • Grew revenue to 1M, surpassing goal by 50%
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Created organization's mission and vision statements for use by employees.
  • Committed to strong cost management controls and to finding cost reductions opportunities through improved processes and waste mitigation.
  • Led small speaker programs, booths and sales presentations to executives and physicians.
  • Developed and implemented all day to day operations, long term organizational and financial goals.
  • Institute foundation of operational mission statements, philosophy, policies, goals objectives and sales and marketing strategies.
  • Developed key relationships with network providers, area employers and contractors to ensure successful development and implementation of business plans.
  • Established standards of practice, policy and procedure for 3 clinic locations, including operations and quality management.
  • Developed regional expansion and implemented strategic growth of company.
  • Effectively managed, coached and supported full team of employees, both clinical and non-clinical.
  • Negotiated contracts/service agreements with solution-oriented objectives for customers.
  • Implemented strategic B2B client relationship skills to educate, solicit, develop and grow physician relationships and corporate accounts.
  • Perform daily, weekly and monthly sales team performance assessment.
  • Provide ongoing coaching to ensure consistent sales procedures and customer experience, resulting in increased revenue.
  • Presented to clients in clear and concise manner to produce deep personalized understanding of desired outcomes.
  • Created marketing initiatives for multiple product launches and planned special events including conferences, onsite clinics and trade shows which increased sales by 18%.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.

Senior Director of Operations, Sales Marketing and Expansion

The Garvin Group, LLC dba Passport, AZ Franchise
05.2005 - 10.2016
  • Passport Health is largest and leading provider of travel medicine and immunization services in North
  • America with 270+ travel clinic locations
  • Oversaw all franchise operations by collaborating with COO and with multiple internal and external business partners
  • Increased revenue by 60% through established 2 clinics, then expanding franchise locations, spanning 7 locations throughout entire state of Arizona
  • Drove end-to-end market access, product innovation, territory expansion, and secured B2B deals resulted in increased revenue and profits
  • Built launch team, marketing outreach strategy, and rolled out training program to educate sales force on all products and improved brand stewardship
  • Constructed immunization programs, procedures, and standards for government contractors which generated additional revenue of $3M
  • Negotiated contracts and cultivated strategic relationships with businesses resulting in 50% increase in B2B sales
  • Automated workflow by introducing electronic medical records system which increased productivity by 16%
  • Designed and developed local website which was adopted by 120 franchises across North America
  • Maximized sales productivity by 5% by crafting sales incentive programs for administrative and clinical staff.
  • Developed all public-facing and internal written marketing and promotion materials
  • Engineered branding strategy drafted and edited content to reflect vision of organization across all communication channels
  • Increased account penetration by leveraging key business relationships across multiple product categories.
  • Identified appropriate marketing channels and target customers for campaigns.

Certified Teacher

Mesa Public Schools
01.2003 - 01.2005

Certified Substitute Teacher

Mesa Public Schools
01.2002 - 01.2003

Education

Bachelor of Arts -

Arizona State University
Tempe, AZ
05.2002

Skills

  • Leadership and People Development
  • Sales /Marketing
  • Planning Budgeting/P&L Management
  • Operational Efficiency Problem Solving and Troubleshooting
  • Account Relationship, Management, Development
  • Project Planning & Execution New Product and Service Launches
  • Cross-functional Team Collaboration
  • Market Expansion
  • Performance metrics analysis
  • Technical Skills:
  • MS Office Suite Google Suite QuickBooks Vaxis (EMR) Salesforce Bullhorn

Timeline

Vice President, Travel Nursing Division

Kpg Healthcare
07.2021 - Current

Vaccine Sales Specialist

AstraZeneca (IQVIA)
07.2020 - 07.2021

Founder / Chief Executive Officer

Travel Vaccines And Wellness Solutions, LLC
11.2016 - 02.2020

Senior Director of Operations, Sales Marketing and Expansion

The Garvin Group, LLC dba Passport, AZ Franchise
05.2005 - 10.2016

Certified Teacher

Mesa Public Schools
01.2003 - 01.2005

Certified Substitute Teacher

Mesa Public Schools
01.2002 - 01.2003

Bachelor of Arts -

Arizona State University

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Erin C. Fry