Erin Galba
Olathe,KS
Summary
Well-qualified Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
24
24
years of professional experience
Work History
Behavior Instructional Assistant
Olathe Public Schools
08.2020 - Current
- Collaborated with administrators to determine course objectives.
- Developed workforce training programs to improve organizational efficiency.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Monitored student behavior in classes to train behaviors.
- Provided support to help students with special needs learn and grow.
Human Resources Manager/Office Manager
Live Ministries Inc.
01.2005 - 01.2020
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Built and managed processes for tracking and monitoring department performance.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Completed bi-weekly payroll for employees.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Coordinated events, seminars and meetings for staff and members.
- Created organized filing system to manage department documents.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Created reports, presentations and other materials for executive staff.
- Edited website to improve accuracy of language, flow, and readability.
Administrative Assistant
Federated Insurance Companies
06.1999 - 03.2002
- Liaised between clients and sales associates, and maintained effective lines of communication.
- Managed filing system, entered data and completed other clerical tasks.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Processed customer requests accurately and within agreed timeframes to meet service standards.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Education
Bachelor of Arts - Educational Studies
Western Governors University
Salt Lake City, UT12.2023
Skills
- Organizational Standards
- Meeting Facilitation
- Communications Strategies
- Customer Relations
- Conflict and Complaint Resolution
- Creative Thinking
- Engaging with Diverse Customers
Timeline
Behavior Instructional Assistant
Olathe Public Schools
08.2020 - Current
Human Resources Manager/Office Manager
Live Ministries Inc.
01.2005 - 01.2020
Administrative Assistant
Federated Insurance Companies
06.1999 - 03.2002
Bachelor of Arts - Educational Studies
Western Governors University
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