Erin Harris
Kansas City,MO
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Dedicated to continuing professional growth through training. Methodical and well-coordinated administrative professional well-versed in recruitment strategies. Comfortable multitasking in fast-paced, deadline-driven environments. Proficient in organizing schedules and paperwork.
Overview
18
18
years of professional experience
Work History
Executive Assistant
Spencer Fane LLP
Kansas City, MO
05.2023 - 11.2024
- Facilitated communication between senior management and staff.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Maintained confidential records and files related to executive operations.
- Set up meeting and event logistics for senior management and updated calendars.
- Managed daily invoices, reports and proposals.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Leveraged word processing software to create proposals, letters and memos.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
Administrative Assistant III-Pulmonary & Sleep
Children's Mercy Hospitals and Clinics
Kansas City, MO
07.2022 - 05.2023
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Coordinated appointments, meetings and conferences.
- Scheduled appointments, meetings and events for management staff.
- Organized training, client meetings, team meetings and events.
- Managed electronic calendars using Outlook and Teams and scheduled meetings, appointments and conference calls.
- Handled travel arrangements and expense reports
- Managed external contacts and kept track of periodic communication needed for priority actions.
- Conducted research and collected and analyzed data to prepare reports and documents.
Administrative Assistant III
Kansas City Missouri Police Department
Kansas City, MO
04.2017 - 07.2022
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Maintained accurate department and customer records.
- Managed inventory to ensure all supplies were in stock and within budget.
- Composed correspondence, reports and meeting notes.
Inventory Control Specialist
Kansas City Police Department
Kansas City, MO
04.2014 - 04.2017
- Researched inventory-related discrepancies and made appropriate adjustments in system.
- Handled inventory of evidence with strict controls to maximize security and support chain of custody standards.
- Checked pieces of evidence in and out of storage area following strict protocols.
- Verify accuracy, record, track, and maintain chain of custody on all police department recovered property and property seized as evidence.
- Maintain confidentiality of all internal and external communications as appropriate.
- Receive, record, store, and maintain property and evidence for the Police Department including monies, firearms, and narcotics.
Communications Specialist
Kansas City Police Department
Kansas City , Missouri
02.2007 - 04.2014
- Delivered informative details to law enforcement and other first responders in preparation for situations prior to arrival.
- Received and processed 9-1-1 emergency calls to dispatch emergency services.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Operated law enforcement communication equipment and NCIC database to facilitate information to department.
- Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
- Tracked call logs and shift data to enter into computer system.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Read and effectively interpreted small-scale maps and information from computer screen to determine locations and provide directions.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Handled more than 70 calls per day to assist customers and dispatch services.
- Trained and supervised new employees to promote overall team productivity and consistent service.
Education
BBA - Business And Human Resources
University of Phoenix
Tempe, AZ08.2024
High School Diploma -
Bishop Miege
Roeland Park Kansas 05.2003
Skills
- Excel Spreadsheets
- Sensitive Material Handling
- Report Analysis
- Recordkeeping and Bookkeeping
- Multitasking and Time Management
- Verbal and Written Communication
- Call Center Operations
- Issue and Complaint Resolution
- Efficient and Detail-Oriented
- Multitasking and Prioritization
- Data Entry
- Technologically Savvy
- Correspondence and Memos
- Calendar management
- Executive management support
Timeline
Executive Assistant
Spencer Fane LLP
05.2023 - 11.2024
Administrative Assistant III-Pulmonary & Sleep
Children's Mercy Hospitals and Clinics
07.2022 - 05.2023
Administrative Assistant III
Kansas City Missouri Police Department
04.2017 - 07.2022
Inventory Control Specialist
Kansas City Police Department
04.2014 - 04.2017
Communications Specialist
Kansas City Police Department
02.2007 - 04.2014
BBA - Business And Human Resources
University of Phoenix
High School Diploma -
Bishop Miege
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