Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Erin Garvey

Summary

Results-driven professional with over 10 years of experience in marketing, business development, operations, and customer service. Skilled in optimizing processes, leading cross-functional teams, and ensuring quality control to drive growth and efficiency. Outside of the office, I'm experienced in both warehouse logistics and park management, with a strong background in staff coordination, budgeting, and program development. Motivated to apply this diverse skill set to new industries, bringing a commitment to operational excellence, and creating positive customer and community experiences.

Overview

17
17
years of professional experience

Work History

Warehouse Associate

Wagner/CAT
Aurora
04.2024 - 08.2025
  • Collaborated with departments such as Will-Call, Customer Service, and Shipping to enhance operational efficiency.
  • Picked, packed, and shipped parts for internal use and external customers, ensuring timely deliveries.
  • Prepared freight shipments by securing pallets and coordinating pickups with local carriers.
  • Provided customer assistance at the counter and yard, including locating parts and managing rush orders.
  • Maintained a clean, hazard-free work environment while adhering to PPE and safety protocols.
  • Promoted parts and supplies through proactive customer outreach to strengthen relationships.
  • Certified in Electric Pallet Jack, Ballymore, and Forklift operations.

Business Development Manager & Field Technician

Bristlecone
08.2023 - 01.2024
  • Conducted comprehensive data analysis to extract actionable insights for strategies.
  • Performed extensive market research and competitor analyses to identify new opportunities.
  • Directed lead-nurturing marketing roadmaps, integrating web, social media, and email campaigns.
  • Developed and delivered proposals and RFPs, aligning project scope with client needs.
  • Executed targeted marketing campaigns, resulting in a significant increase in qualified leads.
  • Collaborated with team members to ensure timely project completion and quality standards.
  • Designed digital and print components while adhering to brand guidelines.
  • Assisted in residential field construction tasks.

Marketing Manager

Powers Products
08.2021 - 01.2023
  • Revamped Powers Products' brand identity and core messaging, establishing a consistent brand image.
  • Orchestrated company-wide marketing strategies and annual growth plans to drive revenue.
  • Managed a $250,000 marketing budget, tracking all expenses meticulously.
  • Increased social media presence, growing LinkedIn followers by 188% and Instagram by 114%.
  • Generated financial and performance reports data-driven decisions.
  • Developed key partnerships with exclusive manufacturers and vendors to enhance marketing reach.
  • Transformed website content and design, boosting MQLs by 76% and website visitors by 132%.
  • Executed client events and trade shows within budget, utilizing diverse media for promotion.

Sales & Marketing Specialist

Sun Design Remodeling Specialists Inc.
06.2014 - 06.2021
  • Led and mentored a strong lead generation team of 3, consistently exceeding sales targets.
  • Successfully launched digital marketing campaign for new website in 2018, boosting lead generation by 240%.
  • Reduced bounce rate by 18% and increased contract conversions by 154%.
  • Formulated weekly rhythm reports to develop marketing strategies in collaboration with senior leadership.
  • Responded to incoming lead calls, engaging potential clients and fostering positive rapport.
  • Represented company in leading B2B referral organization, cultivating partnerships within local business community.
  • Played pivotal role in developing and implementing CRM system using Salesforce for optimized lead management.
  • Orchestrated internal and external B2C events, including seminars and virtual events during pandemic.

Assistant Park Manager

Fairfax County Park Authority
06.2008 - 04.2014
  • Supervised park operations across multiple sites, ensuring maintenance and cleanliness of facilities and trails.
  • Led seasonal technicians and volunteers, overseeing daily tasks such as landscaping and facility upkeep.
  • Conducted regular inspections to uphold the highest standards for park grounds and facilities.
  • Operated various park equipment, ensuring safe and effective use in maintenance activities.
  • Assisted in managing community outreach programs to foster relationships with local residents.
  • Enforced park rules and regulations to maintain a positive environment for all users.
  • Maintained detailed records of maintenance work, enhancing reporting processes and accountability.

Education

Bachelor of Science - Business, Marketing

George Mason University
Fairfax, VA

Skills

  • Google Analytics and Ads
  • Adobe Creative Suite
  • WordPress and Microsoft Office
  • Salesforce and Builder Trend
  • Social media marketing
  • Marketing strategy development
  • ROI optimization
  • Brand management
  • Budget management
  • Website optimization
  • Market research and analysis
  • Cross-functional leadership
  • Client relationship management
  • Event planning and execution
  • Data analysis and insights

Awards

  • 2022 MVP: Team Player Award, Powers Products
  • 2021 Top Forty Under 40 Award, Professional Remodeler Magazine
  • 2017 Client Experience Award, Sun Design Remodeling

Timeline

Warehouse Associate

Wagner/CAT
04.2024 - 08.2025

Business Development Manager & Field Technician

Bristlecone
08.2023 - 01.2024

Marketing Manager

Powers Products
08.2021 - 01.2023

Sales & Marketing Specialist

Sun Design Remodeling Specialists Inc.
06.2014 - 06.2021

Assistant Park Manager

Fairfax County Park Authority
06.2008 - 04.2014

Bachelor of Science - Business, Marketing

George Mason University

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