Summary
Overview
Work History
Education
Skills
Charity Work
References
Work Availability
Quote
Timeline
BusinessAnalyst
Erin Genest

Erin Genest

Turlock,CA

Summary

Professional and organized Credit/Executive Assistant with a decade of experience in the lending field. Ambitious and dedicated to building excellent client relationships. Bringing solid expertise in coordinating documents, reports, records, and handling correspondence. Skilled in oral and written communication, team leadership, and relationship-building. Adept at handling confidential and/or sensitive information.

Overview

14
14
years of professional experience

Work History

Credit/Executive Assistant

Yosemite Farm Credit
Turlock
11.2020 - Current
  • Responsibilities include scheduling appointments, preparing correspondence, communications, presentations, agendas, board materials, filing, and scanning
  • Preparing, monitoring, and assisting with association reporting requirements, and Loan Servicing Reports as well as maintaining Out-Of-Territory Concurrences and Notifications
  • Proofing and reconciliation of Work in Process, delinquencies, and FLCA Paid Off’s; reviewing credit data for monthly board reports, and Internal Credit Review follow up reporting
  • Facilitate training schedules for the Operations and Credit Analyst Teams
  • Overseeing branch past dues, preparing expense reports, coordinating meetings, travel arrangements, completing special projects such as Synergy implementation project, HR policy manual maintenance, and providing backup support to the Operations, Marketing, Human Resources, and the Appraisal Department
  • Performing daily banking functions, processing incoming and outgoing mail, maintaining insurance documentation, UCC filings and searches, inputting information into HotDocs for completion of forms/letters, answering phones.

Loan Servicing Specialist

Yosemite Farm Credit
Turlock
07.2019 - 11.2020
  • Reviewed loan documents to ensure accuracy and compliance with regulatory guidelines.
  • Verified customer data, such as income and credit histories, to determine eligibility for loans.
  • Conducted research on past-due accounts to identify delinquency factors and initiated collection efforts.
  • Prepared monthly reports detailing loan activity and performance metrics for senior management review.
  • Monitored delinquent accounts to ensure timely payments were received in accordance with contractual agreements.
  • Processed loan modifications upon request from borrowers or lenders.
  • Performed periodic audits of the loan portfolio to identify trends or potential risks.
  • Filed and maintained loan records.
  • Assembled and compiled documents for loan closings.
  • Checked value of customer collateral to hold as loan security.

Junior Underwriter

Supreme Lending
Turlock
01.2012 - 04.2019
  • Assistant to seven Senior Loan Officers
  • Prepare mortgage loan applications and documentation, which included phone and computer work, read/review/correct purchase contracts as needed, printing, copying, scanning, emailing, overnight documents, etc
  • Assist Underwriters; providing support throughout various stages of lending process
  • Order escrow and closing documentation
  • Order homeowner’s insurance policies
  • Complete UCC filings and searches
  • Prepare loan documents for customer signing
  • Credit checks, handling of confidential information, marketing, and correspond with borrowers and vendors.
  • Reviewed loan applications and credit documents to assess risk and eligibility for approval.
  • Conducted research on potential borrowers to verify financial information.
  • Analyzed loan terms and conditions, including repayment structure and interest rates.
  • Prepared reports summarizing borrower's credit history, assets, liabilities, income, and other relevant data.
  • Communicated with lenders to discuss underwriting decisions and obtain additional documentation as needed.
  • Consulted with senior underwriters regarding complex cases.
  • Monitored portfolio performance of loans approved by department.
  • Performed periodic reviews of existing loans to ensure continued compliance with regulations.
  • Assessed the impact of changes in economic conditions on portfolio performance.
  • Developed strategies for mitigating risks associated with various types of loans.
  • Documented all underwriting decisions in accordance with company guidelines.
  • Attended training sessions to stay informed about industry best practices and regulatory requirements.
  • Provided guidance to junior staff members on proper underwriting procedures and techniques.
  • Maintained an up-to-date knowledge base of current market trends and competitive products offerings from other lenders.
  • Participated in customer meetings to discuss loan options available through the institution.
  • Evaluated collateral appraisals for accuracy, completeness, and conformity to standards set forth by the organization.
  • Researched mortgage fraud indicators using specialized software programs.
  • Identified discrepancies between application information and supporting documents.

Residential Sales – Receptionist/Assistant

PMZ Real Estate
Modesto
04.2010 - 01.2012
  • Assistant to the Vice President
  • Manage the listings, escrows, and closings, assist up to 100 real estate, agents in multiple office locations
  • Train new personnel
  • Maintained a neat, organized reception area.
  • Greeted customers and visitors in a professional manner.
  • Answered incoming calls and routed to appropriate personnel.
  • Scheduled appointments for clients and ensured accuracy of information.
  • Assisted with mail sorting and distribution.
  • Managed office supplies inventory and reordered when necessary.
  • Performed data entry tasks into various software systems accurately and quickly.
  • Handled confidential information with discretion and professionalism.

Education

BA in Business Administration - Marketing

California State University Stanislaus
Turlock
05.2024

Associate of Science - Animal Science

San Joaquin Valley College
Fresno
12.2006

Skills

  • Process improvements
  • Strong Work Ethic
  • Excellent Communication Skills
  • Highly Organized
  • Problem Solving
  • Analytical Thinking
  • Self-Motivated
  • Customer Service Oriented
  • Microsoft Office Suite
  • Adobe Acrobat
  • Google Suite
  • BankTel
  • Remote Work
  • Quick Books
  • Concur
  • Hotdocs
  • Core
  • Dayforce
  • Share Point
  • Crystal Launch Pad
  • Authorizations Knowledge
  • Application Review
  • Customer Engagement
  • Credit Reports
  • Mentoring and Training
  • Policy Implementation
  • Risk Analysis
  • Records Management
  • Policy Development

Charity Work

Salvation Army - Turlock, CA, Advisory Board Member, Volunteer Position, 2011 - 2018

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Dreams Don't Work Unless You Do
John C. Maxwell

Timeline

Credit/Executive Assistant

Yosemite Farm Credit
11.2020 - Current

Loan Servicing Specialist

Yosemite Farm Credit
07.2019 - 11.2020

Junior Underwriter

Supreme Lending
01.2012 - 04.2019

Residential Sales – Receptionist/Assistant

PMZ Real Estate
04.2010 - 01.2012

BA in Business Administration - Marketing

California State University Stanislaus

Associate of Science - Animal Science

San Joaquin Valley College

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Erin Genest