Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erin Genzano

Huntington Beach,CA

Summary

Dynamic Operations Leader with a proven track record, excelling in project planning, implementation, and strategic planning. Spearheaded multiple high-stakes projects, enhancing team performance and operational efficiency. Expert in contract management and coaching, I significantly improved collaboration and customer satisfaction, driving organizational success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Project Manager

Geneo
07.2023 - 07.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Regional Manager, Transaction Operations

Compass
11.2020 - 07.2023
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.

Real Estate Transaction Coordinator

Compass
07.2018 - 11.2020
  • Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
  • Collaborated with escrow officers, title companies, inspectors, appraisers, attorneys, and other professionals to address any issues or discrepancies that arose during transactions.
  • Reduced errors in contract preparation with meticulous attention to detail and thorough understanding of legal requirements.
  • Ensured compliance with industry regulations through diligent monitoring of transaction timelines and adherence to established policies.
  • Managed multiple concurrent transactions with exceptional organization skills, ensuring deadlines were met and clients were updated regularly.

Education

Bachelor of Arts - History / Political Science

Concordia University
Irvine

Skills

  • Project planning and implementation
  • Contract Management
  • Coaching and Mentoring
  • Operations
  • Staff Training and Development
  • Strategic Planning
  • Goals and performance

Certification

  • Real Estate Salesperson License - DRE# 01998967
  • DRE Certified Transaction Coordinator

Timeline

Project Manager

Geneo
07.2023 - 07.2024

Regional Manager, Transaction Operations

Compass
11.2020 - 07.2023

Real Estate Transaction Coordinator

Compass
07.2018 - 11.2020

Bachelor of Arts - History / Political Science

Concordia University

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Erin Genzano