Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Erin Gibson

Longmeadow,USA

Summary

Results-focused HR professional and MBA candidate with a focus on talent acquisition, employee relations, and conflict resolution. Applies extensive knowledge in behavioral health to support employee well-being and elevate organizational performance, ensuring compliance and fostering inclusive, high-performing teams.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Recruiter

MassMutual
Springfield, MA
03.2022 - Current
  • Managed the end-to-end recruiting life cycle for internships and rotational programs across actuary, law, technology, corporate functions, and operations.
  • Developed and executed target recruitment strategies to identify hiring needs and attracting top talent to align with MassMutual’s business goals.
  • Optimized the management and success of intern and early career programs by standardizing processes, implementing organizational improvements, and establishing consistent best practices across the enterprise.
  • Utilize and analyze data to identify trends and glean insights into talent mobility, acquisition and workforce planning.
  • Improved recruitment efficiency through collaboration with recruiting, DEI, and business leaders to drive and enhance campus strategy, resulting in increased diverse candidate pipeline.
  • Contributed to decreased risk exposure by ensuring compliance with state and federal employment laws.
  • Facilitated, mitigated and resolved issues related to background checks, I-9 verification and US work authorization.

Human Resources Staff Assistant

Holyoke Community College
Holyoke, MA
11.2021 - 03.2022
  • Ensured compliance and provided project management for the mandated Employee Vaccination Policy and reasonable accommodation request process in alignment with state and federal employment laws.
  • Led the interactive process to assess requests for reasonable accommodations to the employee vaccine policy through investigation of claims and review of collaborative information.
  • Contributed to risk mitigation, through collaboration with legal, to verify that that the reasonable accommodation process is in accordance with all applicable laws and collective bargaining agreements.
  • As a member of the Massachusetts Community Colleges System COVID-19 Taskforce strategized and implemented plans to safely bring students back to campus.

Clinical Social Worker, Inpatient

Baystate Medical Center
Springfield, MA
07.2019 - 02.2021
  • Contributed to reduced length of stay by conducting biopsychosocial assessments to identify and address psychological, medical, and social barriers to discharge.
  • Partnered with hospital attorneys to initiate legal guardianship and advocate for speedy process and guided all stakeholders through legal aspects of guardianship.
  • Coordinated efforts to achieve optimal patient care by serving as liaison between family and medical staff to foster communication and collaboration.

Behavioral Therapist

Behavioral Health Network
Springfield, MA
08.2015 - 09.2017
  • Delivered psychotherapy to individuals and couples in an outpatient setting. Counseling dealt with workplace issues, depression, anxiety, grief, substance abuse, adjustment to illness, and interpersonal problems.
  • Leveraged motivational interviewing, solution-focused brief therapy, and other cognitive behavioral strategies to engage clients, set actionable goals and foster positive outcomes.

Outpatient EAP Counselor

Lifestyle EAP at the Cleveland Clinic Foundation
Cleveland, OH
06.2009 - 06.2010
  • Contributed to enhanced employee performance through coaching and by addressing key behavioral and productivity issues to drive workplace performance and accountability.
  • Developed and delivered tailored substance abuse prevention training programs for organizations, enhancing employee awareness and fostering a safer, more compliant workplace.
  • Counseled employees to identify root causes of performance challenges, offering personalized strategies and support for goal achievement and professional growth.
  • Enhanced organizational compliance by delivering engaging training sessions on policy adherence, regulations, and best practices.

Clinical Social Worker, Outpatient Social Services Department

Massachusetts General Hospital
Boston, MA
09.2003 - 06.2008
  • Delivered clinical interventions, provided patient and family psychoeducation, resulting in improved patient outcomes and effective on-call crisis intervention for the Emergency Department and House Medicine.

Clinical Social Worker, Inpatient Psychiatry Program

Massachusetts General Hospital
Boston, MA
09.2003 - 09.2006
  • Provided clinical services including psychosocial assessments, risk assessments, and crisis interventions on a medical psychiatric unit contributing to optimal patient care. Supervised and mentored graduate intern.

Education

Master of Business Administration -

Boston University, Questrom School of Business
Boston, MA
01-2026

Master of Science in Social Work -

Columbia University School of Social Work
New York, NY

Bachelor of Arts -

University of Vermont
Burlington, VT

Skills

  • Project management
  • Talent acquisition
  • Full cycle recruiting
  • Employee relations
  • Organizational improvement
  • Workforce planning
  • Workday

Certification

  • Professional in Human Resources (PHR) | HCRI
  • SHRM Certified Professional (SHRM-CP) | SHRM

Timeline

Recruiter

MassMutual
03.2022 - Current

Human Resources Staff Assistant

Holyoke Community College
11.2021 - 03.2022

Clinical Social Worker, Inpatient

Baystate Medical Center
07.2019 - 02.2021

Behavioral Therapist

Behavioral Health Network
08.2015 - 09.2017

Outpatient EAP Counselor

Lifestyle EAP at the Cleveland Clinic Foundation
06.2009 - 06.2010

Clinical Social Worker, Outpatient Social Services Department

Massachusetts General Hospital
09.2003 - 06.2008

Clinical Social Worker, Inpatient Psychiatry Program

Massachusetts General Hospital
09.2003 - 09.2006

Master of Business Administration -

Boston University, Questrom School of Business

Master of Science in Social Work -

Columbia University School of Social Work

Bachelor of Arts -

University of Vermont

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