Versatile and dynamic, with a proven track record at AVP Counseling & DUI Services Inc., I excel in customer service and office administration. Leveraging skills in Microsoft Word and relationship building, I've significantly enhanced client satisfaction and operational efficiency. My adeptness in confidential document control and resourceful problem-solving drives success in diverse educational and retail environments.
Overview
30
30
years of professional experience
Work History
Administrative Assistant
AVP Counseling & DUI Services Inc.
03.2024 - 10.2024
Provided classes and counselinag services to clients struggling with substance abuse as well as steps and guidance (Risk Education) classes fo clients dealing with the aftermath of a DUI.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Answered phone system, routing calls, delivering messages to staff, greeting and communicating with clients.
Handled Admissions and Discharge paperwork, appointment and counseling class scheduling and payments.
Organized client files and class logs
Participated and assisted in group counseling sessions as well as typing client evaluations following their time with us.
Kindergarten, School-age and Summer Camp Teacher
Sandbox Pre-k and Kindergarten School
07.2004 - 12.2021
Collaborated with fellow teachers to develop interdisciplinary lesson plans, promoting a well-rounded educational experience for campers.
Implemented creative arts and crafts projects, encouraging self-expression among camp attendees while also reinforcing core academic concepts.
Increased camper retention rate by delivering memorable lessons tailored to the interests of each individual child.
Provided support for campers with diverse needs, ensuring an inclusive and accessible learning environment for all participants.
Maintained open lines of communication with parents, providing frequent updates on their child''s progress throughout the summer program.
Coordinated special events such as talent shows or themed days, adding variety to the summer program schedule while also showcasing camper achievements.
Organized and led field trips to various local attractions, enhancing the overall camp experience for attendees.
Managed daily classroom operations efficiently, adhering to established schedules and maintaining a safe environment at all times.
Designed age-appropriate activities that catered specifically towards each group''s developmental level.
Created lesson plans and led hands-on group projects for [Type] students.
Developed and implemented classroom routines to address varying student needs.
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Art Teacher
Sandbox Schools
07.2004 - 06.2018
Managed art room supplies, equipment and resources to maintain consistent supply for projects.
Managed a diverse range of learners, adapting lesson plans to accommodate different abilities and interests.
Enhanced student creativity by incorporating various art mediums and techniques into lessons.
Developed and implemented engaging art lessons for students in grades kindergarten through 12th.
Taught classes on painting, collage, and color theory.
Developed students'' artistic skills by providing personalized feedback and guidance on their artwork.
Improved student engagement in the classroom by designing innovative, project-based learning experiences focused on artistic expression.
Organized school-wide art exhibits showcasing student talent and promoting the importance of visual arts in education.
Pre-School Teacher
First Friends Daycare Center
09.2000 - 08.2004
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Developed weekly lesson plans and activities to engage children and promote learning.
Maintained organized, fun and interactive classroom to help children feel safe.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
Established positive communication with parents in daily conversation and formal conferences.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
Allowed for ample outdoor discovery time in schedule each day.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate/T-Shirt Design
T-Shirts Plus
03.1995 - 12.1997
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Provided exceptional services and pleasant shopping experiences to retail customers.