Summary
Overview
Work History
Education
Skills
Timeline
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Erin Gilbert

Shiprock,NM

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Motivated Service Member known for successfully handling customer issues with positivity. Committed to excellent customer service, reliability, and effective work.

Overview

5
5
years of professional experience

Work History

Med Tech/ Resident Aide

Three Rivers Estates
Farmington, NM
09.2024 - Current
  • Provided compassionate care and support to residents in an assisted living facility
  • Assisted with activities of daily living, including bathing, dressing, grooming, and medication management
  • Created a safe and comfortable environment for residents by maintaining cleanliness and organization in their living spaces
  • Monitored vital signs and reported any changes or concerns to the nursing staff
  • Documented observations, interventions, and outcomes accurately in resident charts or electronic medical records (EMR)
  • Collaborated with healthcare professionals to ensure coordinated care plans for each resident's specific needs
  • Developed strong relationships with residents, families, and staff members based on trust, respect, and empathy
  • Engaged residents in social activities and outings to promote mental stimulation and social interaction
  • Responded promptly to emergencies or urgent situations involving residents' health or safety
  • Supported individuals with mobility issues by providing assistance with walking aids or transferring techniques as needed
  • Provided emotional support during difficult times such as illness progression or loss of loved ones
  • Monitored medical supply inventory to ensure consistent availability of critical items.

Fabric Worker

Northern Navajo Medical Center
Shiprock, NM
05.2022 - 07.2023
  • Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment
  • Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens
  • Stocked and replenished supplies such as toiletries, towels, and bedding to ensure guest satisfaction
  • Collaborated with front desk staff to prioritize room cleaning based on guest check-in/check-out schedules
  • Implemented efficient cleaning techniques to maximize productivity while maintaining high quality standards
  • Followed established safety procedures when handling cleaning chemicals and equipment
  • Managed inventory of cleaning supplies and submitted purchase orders as needed to maintain adequate stock levels

Cashier

Walmart
Farminton , NM
02.2020 - 09.2020
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
  • Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals
  • Developed strong relationships with key clients through regular communication and personalized support

Education

GED -

Dine College
Shiprock, NM
12-2024

Skills

  • Staff management
  • Patient assessments
  • Direct patient care
  • Medication administration
  • Emergency medical response
  • Strong customer service
  • Vital signs collection
  • Outstanding customer service

Timeline

Med Tech/ Resident Aide

Three Rivers Estates
09.2024 - Current

Fabric Worker

Northern Navajo Medical Center
05.2022 - 07.2023

Cashier

Walmart
02.2020 - 09.2020

GED -

Dine College

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Erin Gilbert