Erin Gilrein
Hatfield,MA
Summary
Graduate student with educational background in Psychology and Nutrition. Adept at building strong client relationships, effective communication, and focusing on teamwork and adaptability to ensure consistent achievement of goals in dynamic environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Mill Valley Milk Market/Maple Valley Creamery
05.2022 - Current
- Maintain calm demeanor and professionally manage issues in busy, high-stress situations.
- Manage conflict resolution with dissatisfied customers professionally.
- Organize and stock racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Manage efficient cash register operations.
- Engage in friendly conversation with customers to better uncover individual needs.
Behavioral Job Coach
ServiceNet
04.2023 - 09.2023
- Assisted clients in reaching their personal goals by providing ongoing support and encouragement.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Facilitated conflict resolution among clients to promote a positive work environment.
- Encouraged active participation in daily farm activities.
Education
Master of Science - Applied Nutrition Dietetics Focus
University of New England
Biddeford, ME05-2027
Bachelor of Arts - Psychology
College of The Holy Cross
Worcester, MA05-2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Behavioral Intervention
- Problem-Solving
- Daily living skill development
- Patient support
- Goal Setting
Certification
CPR/First Aid Certified
Timeline
Behavioral Job Coach
ServiceNet
04.2023 - 09.2023
Sales Associate
Mill Valley Milk Market/Maple Valley Creamery
05.2022 - Current
CPR/First Aid Certified
Master of Science - Applied Nutrition Dietetics Focus
University of New England
Bachelor of Arts - Psychology
College of The Holy Cross
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