Erin Gorham
Rochester,NY
Summary
Organized, dependable, results-driven Home Cleaner, Child Care-taker, and Pet-Lover possessing in-depth knowledge of various natural and wholistic cleaning, cooking, and baking methods, proficient in maintaining the cleanliness of homes and the care of children, who is team-driven with a strong customer satisfaction focus, detail-oriented and possesses excellent organizational and multi-tasking skills seeks to gain and maintain a full-time position that offers professional challenges utilizing interpersonal skills, organization, and problem-solving skills, and is ready to help families achieve their goals!
Overview
8
8
years of professional experience
1
1
Certification
Work History
Group Fitness Instructor and Personal Trainer
Ymca Of Greater Rochester
10.2021 - Current
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Enhanced client satisfaction through the customization of workout plans based on individual needs and goals.
- Implemented varied teaching methods to accommodate diverse learning styles among participants, maximizing engagement during each session.
- Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
- Improved class attendance by creating innovative and engaging group fitness routines.
- Continuously updated personal knowledge of industry trends and best practices, ensuring the provision of cutting-edge instruction techniques.
- Increased member retention by fostering a supportive and motivating exercise environment.
Group Fitness Instructor and Coordinator
YMCA of the Southern Tiers
03.2016 - 08.2021
- Led weekly classes for up to 25 individuals with consistent participation and positive feedback.
- Managed group fitness schedule and instructors
- Organized special events such as themed workout sessions and holiday-related promotions, boosting attendance rates while fostering greater community among gym members by providing opportunities participate together outside regular classes cultivating increased camaraderie overall between participants both new established alike.
- Created structured and innovative fitness programs to be executed in small to large group atmospheres.
- Developed and implemented various high-energy and motivating fitness programs to meet diverse needs.
- Monitored participant progress and provided positive reinforcement to support goal achievement.
Home Cleaner
The Brockway Family
01.2017 - 01.2019
- Reduced allergens and improved indoor air quality by regularly dusting surfaces and vacuuming floors.
- Handled sensitive items with care, respecting the privacy of clients while completing assigned tasks diligently.
- Streamlined cleaning processes, implementing efficient techniques for faster completion without sacrificing quality.
- Improved client satisfaction by providing thorough and efficient cleaning services tailored to individual preferences.
- Maintained a safe and healthy home environment through the proper use of eco-friendly cleaning products.
- Maintained open lines of communication with homeowners regarding scheduling updates or special requests.
- Assisted clients with organizing personal belongings, resulting in a more functional living space.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Demonstrated flexibility in accommodating last-minute schedule changes, ensuring continued client satisfaction despite unexpected disruptions.
Home Cleaner
The Murphy Family
01.2017 - 01.2019
- Increased repeat business by establishing trust and rapport with clients through consistent high-quality work.
- Enhanced the cleanliness and organization of their home with meticulous attention to detail in all tasks performed.
- Reduced allergens and improved indoor air quality by regularly dusting surfaces and vacuuming floors.
- Consistently met deadlines, ensuring clients' homes were cleaned and organized within their specified timeframes.
- Prevented potential damage to furniture and fixtures by using appropriate cleaning methods for various materials.
- Handled sensitive items with care, respecting the privacy of clients while completing assigned tasks diligently.
- Streamlined cleaning processes, implementing efficient techniques for faster completion without sacrificing quality.
- Improved client satisfaction by providing thorough and efficient cleaning services tailored to individual preferences.
- Maintained a safe and healthy home environment through the proper use of eco-friendly cleaning products.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Washed and put away kitchen dishes, utensils and glassware.
- Sorted, laundered and put away various laundry items.
Education
Bachelor of Science - Health And Physical Fitness
Houghton University
Houghton, NY05.2004
Skills
- Coordination and Managing
- Personalized Group and 1 on 1 Instruction
- Health and Wellness knowledge
- Injury Prevention and Safety Awareness
- Engaging personality
- Motivation Techniques
- Customer Engagement
- Student Support
- Cleaning and sanitation
- Lifestyle and Nutrition Guidance
- Client Needs Assessment
- Teaching Methods
- Progress Tracking
- Communication and Interpersonal Connection
- Leadership and Coaching
- Dependable and Punctual
- Customer Service Focused
- Motivational Leadership
- Relationship Building
- Time Management
- Active Listening
- Calendar and Scheduling
- Goal Setting
- Cooperative Attitude
- Reliable and Responsible
- Strength and Agility Training
- Minor Injury Treatment
- Flexibility and Adaptability
- Sports Conditioning and Strength Training Technique
Certification
- NY State Driver's License
- First Aid Certification
- CPR/AED Certification
Timeline
Group Fitness Instructor and Personal Trainer
Ymca Of Greater Rochester
10.2021 - Current
Home Cleaner
The Brockway Family
01.2017 - 01.2019
Home Cleaner
The Murphy Family
01.2017 - 01.2019
Group Fitness Instructor and Coordinator
YMCA of the Southern Tiers
03.2016 - 08.2021
Bachelor of Science - Health And Physical Fitness
Houghton University
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