Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Erin Gouhin

Reynoldsburg,OH

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Bartender

Prost Beer And Wine Cafe
03.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Bartender

Gatsby's
04.2014 - 02.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Banquet Bartender/Server

Sodexo
04.2009 - 06.2012
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties of venue
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Consistent interaction with client that venues are set to satisfaction

Education

Bachelor of Science - Criminal Justice/Corrections

Northern Arizona University
Flagstaff, AZ
05.2004

Skills

  • Safe Serving Knowledge
  • Food Preparation and Safety
  • Patron Rapport
  • Anticipating Guest Needs

Certification

  • Leadership Development 1, Concord Hospitality
  • Safe Serve Certificate, Concord Hospitality

Timeline

Bartender

Prost Beer And Wine Cafe
03.2022 - Current

Bartender

Gatsby's
04.2014 - 02.2022

Banquet Bartender/Server

Sodexo
04.2009 - 06.2012

Bachelor of Science - Criminal Justice/Corrections

Northern Arizona University

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Erin Gouhin