Erin Green
Knoxville,TN
Summary
Inspiring and dedicated sales manager and social worker with 15 years of hospice experience this April. I am skilled at building relationships, motivating team members, addressing issues, ensuring accountability, and creating a positive culture among colleagues. I am organized, diligent, and committed to professional and personal growth.
Overview
15
15
years of professional experience
Work History
Area Sales Manager
Amedisys Hospice
Chattanooga, TN
06.2021 - Current
- Manage and provide direct oversight for a team of hospice liaisons, monitoring performance and providing coaching to assist with achieving goals
- Hire and train new liaisons to assist with maximizing growth potential in set market
- Provide ongoing support, guidance, and motivation to achieve goals and optimize results
- Analyze market share data to best inform and direct liaisons in their assigned market
- Cultivate and maintain a interdisciplinary team culture that is cohesive and effective
- Conduct field coaching rides monthly with each liaison to assist with professional development
- Manage complaints/issues and assist with service recovery plans for each incident
Hospice Liaison
Amedisys Hospice
Knoxville, TN
06.2019 - 06.2021
- Provided education on hospice services, benefits, and eligibility to referral sources
- Created and implemented sales plans to achieve growth in assigned territory
- Cultivated and maintained relationships with referral partners to maximize utilization of hospice
- Achieved monthly set goals
- Utilized CRM database to track sales calls, referrals, and admissions
- Facilitated partnership meetings with an interdisciplinary team to ensure clinical excellence
Medical Social Worker
Amedisys Hospice
Knoxville, TN
04.2009 - 06.2019
- Completed psycho-social and bereavement assessments for hospice patients and families
- Created specialized plans of care for patients/families designed to address needs identified in assessment and improve outcomes
- Attended IDT meetings and collaborated with this group to improve patient's experience and care
- Connected patients and families to local resources to assist with social and economical needs
- Managed a caseload of patients at a visit frequency that ensured productivity goals and individual needs were met
Education
Master of Science - Social Work
The University of Tennessee - Knoxville
Knoxville, TN04-2009
Bachelor of Science - Child Development
The University of Tennessee - Knoxville
Knoxville, TN12-2006
Skills
- Market and Competitive Analysis
- Consultative and Relationship Selling
- Territory and Account Management
- Territory Management
- Sales Training
- Relationship Building
- New Account Development
- Leadership and motivation of sales team
Timeline
Area Sales Manager
Amedisys Hospice
06.2021 - Current
Hospice Liaison
Amedisys Hospice
06.2019 - 06.2021
Medical Social Worker
Amedisys Hospice
04.2009 - 06.2019
Master of Science - Social Work
The University of Tennessee - Knoxville
Bachelor of Science - Child Development
The University of Tennessee - Knoxville
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