Erin Grigg

Dispatching emergencies in a timely manor. Dispatching orders to techs in the field. Working with local operations and supervisors to make sure orders are dispatched and handled in a timely manor. Helping route orders. Creating role rotations. Training new employees. Adapting to change. Teamwork

• Closely monitored dispatch board to triage and prioritize orders that come down through the day.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Built strong relationships with clients to deliver emotional support and companionship.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Contributed to a positive atmosphere for patients by using effective communication and active listening skills. Managing a group of caregivers. Creating schedules, encouraging, training and assisting with any challenges
• Managed daily schedules for multiple patients, ensuring timely medication administration and adherence to medical advice.
• Mentored junior caregivers, helping them develop essential skills and confident decision-making abilities in high-pressure situations.