Summary
Overview
Work History
Education
Skills
Accomplishments
Phone - Extension
Certification
Timeline

Erin Hackett

Ames,Iowa

Summary

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Manager, Site Operations

Accellacare, Inc.
10.2017 - Current
  • Manage visit activity and other key performance metrics to ensure financial goals are met
  • Maintain communications with McFarland Clinic staff; administration, physicians and nursing staff
  • Maintain communications with Duly Health and Care Medical Director, physicians, nursing staff and office managers
  • Coordinate clinical trials and provide coordinator support
  • Develop and maintain investigator relationships between Accellacare and McFarland Clinic, as well as between Accellacare and Duly Health and Care in the greater Chicagoland area
  • Supervise clinical research coordinators, nurses and regulatory coordinating staff
  • Monitor employee and site progress with goal setting and goal achievement
  • Complete performance assessments
  • Manage and allocate staff resources
  • Oversee site expenditures and communicate expenditure needs
  • On-board physicians as investigators with Clinical Research, including training
  • Mentor clinical research coordinators and new site managers

Clinical Research Coordinator II

PMG Research, Inc.
02.2017 - 10.2017
  • Planned, implemented and evaluated clinical research activities while maintaining a Good Clinical Practice
  • Coordinated patient identification, screening, recruitment, consent, enrollment and follow-up for trials while maintaining low adverse events and morbidity
  • Perform technical and clinical requirements of study protocols; i.e
  • Venipuncture, specimen processing, vital signs, electrocardiograms, IV infusions, IV pump operation, pulmonary function testing, injections, urine/serum pregnancy testing, etc
  • Maintained confidential files, regulatory documents and completed all case report forms in compliance with NIH, FDA and HIPAA guidelines
  • Participated in monitored visits
  • Assisted principal investigators with protocol reviews, IRB applications, and annual reports

Study Coordinator

McFarland Clinic, PC
10.2010 - 02.2017
  • Planned, implemented and evaluated clinical research activities while maintaining a Good Clinical Practice
  • Coordinated patient identification, screening, recruitment, consent, enrollment and follow-up for trials while maintaining low adverse events and morbidity
  • Maintained confidential files, regulatory documents and completed all case report forms in compliance with NIH, FDA and HIPAA guidelines
  • Participated in monitored visits
  • Assisted principal investigators with protocol reviews, IRB applications, and annual reports

Registered Nurse, Cardiology Department

McFarland Clinic, PC
07.2006 - 10.2010
  • Responsible for coordination of inpatient and outpatient care including patient teaching, procedure set-up, telephone triage and medication management

Registered Nurse, PACU

Mary Greeley Medical Center
02.2003 - 07.2006
  • Responsible for all acute surgical patient care immediately post operatively

Registered Nurse, Medical/Telemetry Unit

Mary Greeley Medical Center
02.2002 - 02.2003
  • Responsible for holistic care of the inpatient medical and cardiac adult patient

Education

Bachelors of Science - Nursing

Mercy College of Health Sciences, Des Moines, Iowa
12.2005

Associates Degree - Nursing

Des Moines Area Community College, Ankeny, Iowa
12.2001

Skills

  • Attention to detail
  • Organization
  • Strong communication
  • Familiar with protocols and procedures
  • Adept at reviewing medical histories
  • Competent in providing patient education
  • Proficient in ordering testing
  • Effectively able to learn about new drugs
  • Research skills

Team Leadership

Time Management

Verbal and written communication

Complex Problem-Solving

Staff Training and Development

Staff Management

Operations Management

Cross-Functional Teamwork

Customer Relationship Management (CRM)

Performance Management

Staff Development

Schedule Preparation

Performance Evaluations

Key Performance Indicators

Financial Management

Expectation setting

Teamwork and Collaboration

Customer Service

Decision-Making

Effective Communication

Adaptability and Flexibility

Positive Attitude

Attention to Detail

Problem-Solving

Multitasking Abilities

Organizational Skills

Hiring and Training

Managing Operations and Efficiency

MS Office

Active Listening

Interpersonal Relations

Accomplishments

  • Fourteen years of Clinical Research experience
  • Awarded INC Research Clinical Research Site Award, 2015, Dr. David B. Moore, MD
  • State of Iowa Nursing License, 106790

Phone - Extension

515-956-4079

Certification

  • Certified Clinical Research Coordinator, ACRP, September 2013 - present
  • AHA Basic Life Support Expires April 2026

Timeline

Manager, Site Operations - Accellacare, Inc.
10.2017 - Current
Clinical Research Coordinator II - PMG Research, Inc.
02.2017 - 10.2017
Study Coordinator - McFarland Clinic, PC
10.2010 - 02.2017
Registered Nurse, Cardiology Department - McFarland Clinic, PC
07.2006 - 10.2010
Registered Nurse, PACU - Mary Greeley Medical Center
02.2003 - 07.2006
Registered Nurse, Medical/Telemetry Unit - Mary Greeley Medical Center
02.2002 - 02.2003
Mercy College of Health Sciences - Bachelors of Science, Nursing
Des Moines Area Community College - Associates Degree, Nursing
Erin Hackett