Erin Hanson
Kingston,MA
Summary
Dedicated healthcare professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Scituate Family Practice
01.2020 - Current
- A typical work day consists of answering phone calls, scheduling appointments for patients, completing referrals through insurance companies for specialist.
- I also was put into the manager position while current manager was on maternity leave for 6 months which included dealing with admin work, and billing concerns.
- I have gotten multiple raises throughout my years recently have gotten a $2 due to volunteering to take on more work in the office.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Completed all tasks in compliance with company policies and procedures.
Vet Technician
Chase Veterinary Clinic
01.2017 - 01.2019
- Typical work day consists of taking down pertinent information regarding why the patient is see the doctor that day.
- Blood draws, helping with anesthesia during surgeries.
- Also checking in patients and checking them out.
- Practiced disinfection protocols with cleaning of rooms each patient as well as a deep clean during lunch hour.
Nanny
Self-employeed
01.2016 - 01.2017
- Taking care of 3mo old till she turned 1.5.
- Helped with laundry, vacuuming, cleaning as well as making lunch and making snacks.
- Brought child to play groups and play grounds as well as helping with child making benchmark goals at each age.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
Education
Currently Enrolled - Esthetician
Spa Tech Institute
Plymouth, MA02.2026
High School -
Silver Lake High School
Kingston, MA01.2016
Skills
- Waxing
- Facials
- High Frequency
- Galvanic
- Eyebrow tinting/lamination
- Eyelash tinting/lifting
- Essential oil use
- Microdermabrasion
- Back facials
- Light massage
- Administrative work
- Disinfection/cleaning protocols
- Speaking to clients
- Data entry
- Time management
- Scheduling
- Administrative skills
- Customer service
- Telephone etiquette
- Office administration
- Problem-solving skills
- Office organization
- Listening skills
- Confidentiality handling
- Front office management
Websites
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk Receptionist
Scituate Family Practice
01.2020 - Current
Vet Technician
Chase Veterinary Clinic
01.2017 - 01.2019
Nanny
Self-employeed
01.2016 - 01.2017
Currently Enrolled - Esthetician
Spa Tech Institute
High School -
Silver Lake High School