Erin Hart
Summary
Goal-oriented human resources professional successful at planning business strategies, integrating policies and improving performance in diverse areas. Focused on implementing updates to increase employee morale, business efficiency and cost savings. Prepared to offer 10 years of progressive experience to make a lasting impact on company operations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Managing Director of Talent & Operations
Lee Montessori Public Charter School
Washington, DC
08.2020 - Current
- Serves as the most senior human resources and talent management lead for a growing organization of 2 campuses with 120+ school staff
- Manages a team of four human resources and operations team members with 20 indirect reports, responsible for the day-to-day operations of our two campuses that serve 500 students and growing to 800
- Created, designed and implemented an extensive, multiyear initiative to increase recruitment of diverse lead teachers which included strengthening our internal pipeline and pipeline of international candidates and has resulted in a 10% increase in lead teacher diversity and 25% of lead teachers as internal hires
- Consults the Executive Director, senior leaders, and the finance team on annual budget analysis, forecasting, procurement, staff mentoring/retention, diversity and equity initiatives, and business operations
- Led the selection, communication planning, and implementation of a new employee performance software resulting in 95% employee uptake within the first month
- Developed and executed a strategy streamlining the talent acquisition and onboarding processes to increase new hire satisfaction by 55%, as measured by new hire surveys
- Developed a comprehensive wellness strategy that introduced several benefits to the organization’s benefits package and restructured daily responsibilities to make roles more sustainable which led to an 90% retention rate.
Director of Human Resources and Talent Management
E.L. Haynes Public Charter School
Washington, DC
02.2019 - 08.2020
- Served as the human resources lead for a high-performing team of three Human Resources professionals in the absence of a Chief Talent Officer (Payroll & Benefits Manager, Talent Acquisition Manager, and Employee Relations Manager) to maximize our HRIS efficiency, recruit and attract highly qualified candidates, increase staff satisfaction, and remain compliant with all applicable laws for 200+ staff members across 3 schools
- Planned and led the new employee Race & Equity two-day seminar to introduce the 30+ to the history of the organization and immerse them in the diversity and belonging principles of the school
- Improved the employee evaluation process by seeking the input of employees and senior leadership, updating leader competencies, incorporating 360 feedback, and creating an implementation plan that increased employee participation by 24%
- With the support of the equity committee, revamped the Employee Handbook to ensure equity across the organization and provide clarity and transparency for employees
- Worked closely with the COO and Director of Finance to create and maintain the human capital budget and identify investment areas (professional development, compensation, and recruitment)
- Identified and led professional development opportunities for managers, and/or secured experts to lead, professional development in areas such as delivering feedback, motivating your team, and developing a school talent strategy.
Senior Program Manager
Flatiron School x WeWork
Washington, DC
04.2018 - 02.2019
- Assisted with the launch and ramp up of the Washington, DC campus for the company’s first expansion project
- Led the talent acquisition efforts and built a pipeline of instructors for the education team
- Coached and supervised a staff of 10 junior and senior software engineering instructors
- Supported the advancement and individual learning of over 80 software engineering students
- Steered professional development paths and careers of each staff member while delivering successful program outcomes
- Led strategic planning while collaborating with admissions, marketing and business development staff to align all departments with the overall business strategy and mission of the organization.
Founding Director of Operations
Lee Montessori Public Charter School
Washington, DC
07.2014 - 04.2018
- Served as the talent lead for a start-up elementary charter school in its founding year and developed a system of continuous improvement of human resources policies and practices as the organization grew from 20 to 120 full- and part-time staff members
- Developed competitive benefits strategy to attract and retain 90% of teachers and staff over 4 years
- In response to the lack of Montessori teachers and the nationwide teacher shortage, developed the Lifelong Learner Fellowship to create internal careers pathways by creating a competitive process to select and train Montessori teachers from diverse backgrounds.
Founding Manager of Operations
Scholar Academies
Washington, DC
11.2012 - 06.2014
- Served as the on-site human resources point of contact for a start-up charter school with a staff of 50+ staff members
- Managed school faculty, hired personnel, and implemented training programs to promote career development
- Monitored teaching processes and analyzed their effectiveness
- Officiated strategic planning to improve productivity and efficiency of the academic and operations staff.
Center Director
Higher Achievement
Baltimore, MD
10.2010 - 06.2012
7th Grade Science Teacher
KIPP DC: AIM Academy
Washington, DC
07.2009 - 06.2010
7th Grade Science Teacher
Oxon Hill Middle School
Fort Washington, Maryland
08.2006 - 06.2008
Education
M.S. Human Resources Management -
University of Maryland University College
B.S. Biology -
Howard University
Graduate Certificate in Diversity and Inclusion -
Cornell University
Skills
- Human Resources Management
- Staff Management
- Workforce Planning
- Strategic Planning
- Leadership coaching
- Employee engagement
- Succession Planning
- Internal Communications
- Benefits Administration
- Employee Surveys
- Recruitment Strategies
- Employee Retention
- Diversity and Inclusion
- Payroll Management
- Employee Relations
Certification
- SHRM-SCP
- SPHR
Accomplishments
- Founder of the Lifelong Learner Fellowship at Lee Montessori Public Charter School which established a career path for entry-level roles to advance to lead teacher positions. The fellowship has awarded 10 fellowships to increase teacher retention and diversity.
- Developed a comprehensive wellness strategy that introduced several benefits to the organization’s benefits package and restructured daily responsibilities to make roles more sustainable which led to an 90% retention rate.
Timeline
Managing Director of Talent & Operations
Lee Montessori Public Charter School
08.2020 - Current
Director of Human Resources and Talent Management
E.L. Haynes Public Charter School
02.2019 - 08.2020
Senior Program Manager
Flatiron School x WeWork
04.2018 - 02.2019
Founding Director of Operations
Lee Montessori Public Charter School
07.2014 - 04.2018
Founding Manager of Operations
Scholar Academies
11.2012 - 06.2014
Center Director
Higher Achievement
10.2010 - 06.2012
7th Grade Science Teacher
KIPP DC: AIM Academy
07.2009 - 06.2010
7th Grade Science Teacher
Oxon Hill Middle School
08.2006 - 06.2008
M.S. Human Resources Management -
University of Maryland University College
B.S. Biology -
Howard University
Graduate Certificate in Diversity and Inclusion -
Cornell University
- SHRM-SCP
- SPHR
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