Erin Hayes
Mohnton,PA
Summary
Compassionate and skilled Registered Nurse with extensive experience at Tower Health, excelling in medication administration and patient care. Proven ability to enhance patient satisfaction through effective communication and clinical judgment. Advocates for patients and families, ensuring their needs are met while implementing infection control measures for a safe healthcare environment.
Overview
12
12
years of professional experience
Work History
Registered Nurse II- Apheresis
Tower Health
01.2024 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Cross-trained to dialysis and participate in care of nephrology patients.
- Educated family members and caregivers on patient care instructions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
RN III - MICU
Tower Health
01.2022 - 01.2024
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
RN Supervisor
Garden Spot Community
08.2019 - 12.2021
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
RN III - Med Surg, Float Pool, Emer. Department
Tower Health
04.2014 - 03.2021
- Med-surg on E2 (10 months 4/2014-2/2015)
- Float Pool (2 years 3/2015-4/2017)
- Emergency Department (4 years 1/2017-3/2021)
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
RN- Post Surgical M6
Pinnacle Health System
07.2013 - 04.2014
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Administered medications and treatments as prescribed by physicians.
Education
Bachelor of Science - Nursing
Bob Jones University
Greenville, SC05-2013
Skills
- Medication and IV administration
- Clinical judgment
- Patient care
- Infection control measures
- Direct patient care
- Patient assessments
Timeline
Registered Nurse II- Apheresis
Tower Health
01.2024 - Current
RN III - MICU
Tower Health
01.2022 - 01.2024
RN Supervisor
Garden Spot Community
08.2019 - 12.2021
RN III - Med Surg, Float Pool, Emer. Department
Tower Health
04.2014 - 03.2021
RN- Post Surgical M6
Pinnacle Health System
07.2013 - 04.2014
Bachelor of Science - Nursing
Bob Jones University
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