Erin Hayes RN MSN
Salt Lake City,UT
Summary
Multi-talented Nurse Senior Manager showing increasing leadership responsibility over two career positions. Experienced in patient care, team leading, mentoring, crucial conversations, budgeting, hiring and performance appraisals. Prior experience and interest in mental health. Empathetic and cooperative with focus on patient and student success.
Overview
25
25
years of professional experience
Work History
Senior Manager, Evaluation
Western Governor’s University
Salt Lake City, UT
10.2014 - Current
- Led a team of 2-3 managers, 5 supervisors and 70-90 evaluators in grading undergraduate nursing student papers quickly, accurately and fairly.
- Developed nursing curriculum with internal and external subject matter experts to provide research based and up to date learning resources.
- Mentored direct reports and supervisors to foster leadership skills and improve team performance.
- Oversaw budget management for the BSNU team and staffing.
- Mentored a team of employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Established effective communication channels between different departments within the organization.
- Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
- Completed continuing education to stay current on Nursing trends.
- Co-chair of Program Excellence Committee and member of Student Conduct Board.
Lead RN Transfusion Services
ARUP
Salt Lake City, UT
06.2003 - 08.2014
- Served independently as Lead RN in a blood donation collection center as well as performed inpatient therapeutic apheresis procedures routinely and in emergent settings.
- Administered medications and monitored patient responses in inpatient settings.
- Collaborated with healthcare teams to develop and implement patient care.
- Managed day to day activities of staff in a blood and platelet donation environment.
- Educated patients and families on health management and post-discharge care.
- Maintained accurate patient records using electronic health record systems.
- Performed routine assessments to evaluate patient conditions and needs.
- Ensured compliance with safety protocols and infection control procedures.
- Provided emotional support and counseling to patients during treatment processes.
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Carried out physician orders regarding tests or medication administration accurately and safely.
- Responded quickly to life-threatening situations by providing appropriate interventions.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Maintained accurate documentation of patient records in accordance with HIPAA regulations.
- Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
Student Nurse Technician, Inpatient Psych
Veterans Affairs Medical Center Salt Lake City
Salt Lake City, Utah
03.2001 - 06.2002
- Assisted nursing staff with daily patient care tasks and activities.
- Monitored patient vital signs and status to determine eligibility for PRN medication.
- Administered medications under supervision, ensuring proper dosage and timing.
- Performed 1:1 duty with patients in distress.
- Floated to Outpatient Psych to fill pick up med boxes.
- Accompanied a patient transfer by air to Sheridan Wyoming facility.
Education
Master of Science - Nursing Education
Western Governors University
Salt Lake City, UT06-2012
Bachelor of Science - Nursing
University of Utah
Salt Lake City, UT06-2002
Skills
- Budget management
- Performance evaluation
- Data analysis
- Team leadership
- Regulatory compliance
- Effective communication
- Patient care
- Conflict resolution
- Mentorship
- Verbal communication
- Dependable and responsible
- Team management
Timeline
Senior Manager, Evaluation
Western Governor’s University
10.2014 - Current
Lead RN Transfusion Services
ARUP
06.2003 - 08.2014
Student Nurse Technician, Inpatient Psych
Veterans Affairs Medical Center Salt Lake City
03.2001 - 06.2002
Master of Science - Nursing Education
Western Governors University
Bachelor of Science - Nursing
University of Utah