Erin Higgins
Wilton,CT
Summary
Driven and resourceful executive administrative professional with 13+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision and showcasing meticulous attention to detail. Successfully manages high-volume workloads in rapidly changing environments.
Excelled in optimizing operations, fostering strong relationships, enhancing team productivity and morale. Demonstrated honesty and dependability, with a knack for problem-solving and event planning.
Overview
21
21
years of professional experience
Work History
Executive Assistant
Strategic Value Partners, LLC
04.2011 - Current
- Handle confidential and sensitive information with discretion and tact.
- Manage 8 Senior Executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintain confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Process travel expenses and reimbursements for executive team and senior management group.
- Serve as a liaison between departments to facilitate effective communication throughout the company.
- Coordinate events for staff members, promoting team-building activities and boosting morale within the workplace.
- Support executives in decision-making processes by conducting research and presenting findings in clear formats.
- Enhance productivity by organizing travel arrangements and coordinating accommodations for executives.
- Aide in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Proactively identify areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Facilitate training and onboarding for incoming office staff.
- Develop strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Negotiate with vendors for cost savings, securing high-quality services at reduced rates.
- Improve team communication and collaboration through coordination of weekly meetings and distribution of agendas.
- Foster positive work environment, organizing team-building activities and events.
- Coordinate extensive international travel arrangements, ensuring seamless logistics for executives attending global conferences.
Office Manager
Carolyn Clemenza, DDS
09.2003 - 02.2011
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team of 8 employees productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding 5 new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Associate of Arts - Education
Mercy College
Dobbs Ferry, NY12.2000
Skills
- Executive Support/Schedule Management
- Honest and Dependable
- Strong Problem Solver
- Meticulous attention to detail
- Project/Event Planning
- Conflict Management
- Resourceful
- Extensive Travel Arrangement Coordination
- Reliable and Responsible
- Strong Relationship Building
Additional Information
Volunteer(and Foster) for A Good Dog Rescue since 2020
Spartan Race Participant (3 Sprints, 1 Super an hoping to beat a Beast to accomplish a Trifecta)
Lover of Skydiving
Brown Recluse Spider Bite survivor!
Timeline
Executive Assistant
Strategic Value Partners, LLC
04.2011 - Current
Office Manager
Carolyn Clemenza, DDS
09.2003 - 02.2011
Associate of Arts - Education
Mercy College
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