Open To Work
Erin Hillebrandt
Centennial,CO
Work Preference
Summary
I am a hardworking waiter with several years of experience and a solid background in the food service field. I am highly skilled at meeting the needs of a diverse range of customers, while keeping calm and maintaining professionalism throughout, no matter the situation. I have a history of delivering speedy, hospitable service while working on my feet for long periods of time and training incoming staff.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Server
MorningStar Senior Living
Centennial, Colorado
10.2024 - Current
- Provided exceptional dining service to residents in a senior living community.
- Maintained cleanliness and organization of dining area throughout service hours.
- Engaged with residents to create a welcoming and friendly atmosphere.
- Collaborated with kitchen staff to accommodate dietary restrictions and preferences.
- Managed table settings and ensured availability of utensils and condiments.
- Followed proper cash handling procedures when accepting payments from customers.
- Brought food and beverages to the table in a timely manner.
- Performed opening and closing duties such as counting money in register drawers or restocking supplies.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Brewed coffee and distributed to guests.
- Reset tables between guests, refilled condiments and wiped down surfaces.
- Adhered to all health department standards while preparing food items according to company recipes and specifications.
- Replenished supplies such as napkins, utensils, sauces. throughout shift as needed.
Barista/Cashier
Bare Blends
Centennial, US
11.2021 - 09.2022
- Greeted customers as they walked in, helped explain the menu, placed and prepared orders.
- Also took customer's orders over the phone, prepped food, washed dishes, cleaned the store, and opened/closed the store.
- Prepared a variety of specialty coffee beverages according to customer preferences.
- Provided excellent customer service by engaging with patrons and addressing their needs.
- Maintained cleanliness and organization of the coffee shop and workstations.
- Assisted in inventory management by monitoring stock levels and restocking supplies.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Educated customers about menu items and promoted seasonal offerings effectively.
- Handled cash register operations, processing payments accurately and promptly.
- Created promotional displays for advertising special events or promotions at the cafe.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
Education
Psychology -
Regis University
Denver, CO05-2027
High School Student -
Arapahoe High School
Centennial, CO05.2023
Skills
- Hardworking
- Flexible
- Good communicator
- Friendly
- Food preparation
- Drink preparation
- Customer service
- Food Safety
- Barista Experience
- Juicing Experience
- Serving Experience
- Food Service
- Cleaning Experience
- Cashiering
- Cash Handling
- Food Production
- POS
- Team collaboration
- Time management
- Organization skills
- Problem solving
- Effective customer upselling
- Conflict resolution
- Food presentation
- Tableside service
- Cash handling
- POS system operation
- Hospitality and accommodation
- Professional attitude
- Safe food handling
- Memory retention
- Interpersonal skills
- Table turnover
- Effective communication
Certification
Basic Life Support (BLS), 06/01/22, 06/30/24, Successfully completed the cognitive and skills evaluations in accordance with the curriculum of the American Heart Association Basic Life Support (CPR and AED) Program.
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Food Server
MorningStar Senior Living
10.2024 - Current
Barista/Cashier
Bare Blends
11.2021 - 09.2022
Psychology -
Regis University
High School Student -
Arapahoe High School