Erin Hinton
Fort Wayne,IN
Summary
As a bartender for 10+ years that has worked in a variety of establishments including craft cocktail bars, music venues, and sports bars, I am passionate about serving customers while exceeding their expectations and maintaining poise and sense of humor in a demanding environment.
I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, problem solving and excellent time management.
Overview
9
9
years of professional experience
Work History
Bartender Bar Manager
Mitchell’s
10.2017 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Promoted in 2023 to bar manager, thus taking on additional responsibilities such as liquor orders, training on both new and existing staff and overseeing all three bars inside of venue
- in February of 2024 collaborated with owner to completely redesign and update the bars for a more efficient workspace.
Bartender
Hideout 125
04.2016 - 10.2017
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Bartender and Shift Lead
Bar 125
06.2015 - 04.2018
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Education
High School Diploma -
R Nelson Snider High School
Fort Wayne, IN2008
Skills
- Hospitality service expertise
- Certified Bourbon Steward through Stave & Theif
- Classic cocktails
- Wine and liquor knowledge
- Conversant in American Sign Language
- Strong multitasking
- Customer Service
- Outgoing Personality
- Organizational ability
Timeline
Bartender Bar Manager
Mitchell’s
10.2017 - Current
Bartender
Hideout 125
04.2016 - 10.2017
Bartender and Shift Lead
Bar 125
06.2015 - 04.2018
High School Diploma -
R Nelson Snider High School
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