Erin Hoffman
Hartford,United States
Summary
Dedicated and reliable Quality Systems professional with 15 years of experience working with companies to improve quality systems and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Senior Quality Technician
Hydro Electronic Devices, Inc.
09.2022 - Current
- Managed the company's Internal Auditing program for ISO 9001.
- Managed the company's Document Control system, through Unipoint software.
- Managed Corrective Actions, through Unipoint software.
- Trained Quality Technicians on measurement methods and PPAP review & submission.
- Assisted the RMA department in all stages of returned material processing.
Quality Systems Associate/Quality Manager
Argon Industries
01.2022 - 08.2022
- Resolved (2) Corrective Action Requests resulting from the 2022 company ISO Audit (Revised work instruction for receiving inspection process and calibration)
- Lead a group of (4) Quality Technicians across (3) shifts
- Internal Auditor of QMS procedures to ISO:9001 standards
- Lead the Nonconforming Material Group
- Met with customers and suppliers as needed to facilitate new projects
- Manage the calibration system
- Manage the PPAP process (creating, revising and reviewing documents)
- Create and revise work instructions, procedures and forms as needed
- Make suggestions to upper management to improve efficiency
Senior Quality Technician/Quality Supervisor
Midwest Products & Engineering
11.2015 - 01.2022
- Lead a team of (5) Quality Technicians on 1st shift
- Oversaw PPAP process (creating, revising and reviewing documents)
- Assist in MRB (Material Review Board) activities
- Designed and performed Gage R&R and Capability Studies
- Document review of Assembly DHR (Device History Records) for GDP (Good Documentation Practices)
- CMM Programming (PCDMIS and Polyworks)
- Inspection activities per drawings with GD&T (Geometric Dimensionsing & Tolerancing)
Quality Technician
Trombetta
10.2011 - 11.2015
- CMM Programming (Mitutoyo MCOSMOS software)
- Using an ERP system for PO Receiving
- Oversaw PPAP process
- Designing and performing Gage R&R and Capability Studies
- Assisted in managing the Document Control System & Corrective Action Requests
- Reviewing documents for GDP
- Managed the gage calibration system
- Performing Internal Audits and Supplier Audits
- Inspection using various tools (caliper, optical comparator, CMM)
Education
Certificate - Lead Auditor: ISO 9001:2015
LRQA (Lloyd's Register)
Remote Training12.2022
DFMEA Training Certificate -
Moraine Park Technical College
Milwaukee, WI07.2019
Supervisor Fundamentals Certification -
MRA
Waukesha, WI06.2019
Certification - Six Sigma Black Belt
UWM School of Continuing Education
Milwaukee, WI10.2013
Skills
Self Starter
Fast Learner
Effective Time Management
Adaptability
Communication Skills
Decision Making Skills
Quality inspection techniques
ISO 9001 Knowledge
Training and mentoring
Auditing processes
Personal Information
Title: SENIOR QUALITY SPECIALIST
Timeline
Senior Quality Technician
Hydro Electronic Devices, Inc.
09.2022 - Current
Quality Systems Associate/Quality Manager
Argon Industries
01.2022 - 08.2022
Senior Quality Technician/Quality Supervisor
Midwest Products & Engineering
11.2015 - 01.2022
Quality Technician
Trombetta
10.2011 - 11.2015
DFMEA Training Certificate -
Moraine Park Technical College
Supervisor Fundamentals Certification -
MRA
Certificate - Lead Auditor: ISO 9001:2015
LRQA (Lloyd's Register)
Certification - Six Sigma Black Belt
UWM School of Continuing Education
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