Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Payroll Coordinator
OOTB Solutions LLC
San Anselmo, CA
07.2022 - 03.2024
Generated reports that provided detailed insights into payroll trends, allowing for informed decision-making
Reconciled payroll discrepancies and ensured all payroll data is accurate and up-to-date
Managed payroll to ensure accurate and timely payment of salaries and benefits
Resolved complex payroll issues and provided guidance to employees regarding payroll policies and procedures
Onboarded new employees
Manage all personnel forms, including sensitive tax material in an appropriate manner
Updated, as needed, forms in the system to ensure up-to-date and compliant with all State and Federal Laws
Communicated with employees on issues that would arise and provide solutions
Maintained the database for employees ensuring all information was accurate and timely
Assisted with the preparation of weekly payroll reports for management review.
Provided support to employees regarding issues related to their paychecks or other payroll matters.
Assisted with year-end reporting processes such as W-2 forms and 1099s.
Developed procedures for processing retroactive wage adjustments due to errors or missed payments.
Analyzed employee time records to determine eligibility for overtime pay according to company policies.
Calculated overtime, vacation sick hours and other categories of time.
Assisted with audits by preparing accounts and providing information.
Kept operations in compliance with requirements by applying knowledge of applicable regulations, legal statutes and tax code information.
Trained new staff to our team and updated training as needed
HR knowledge and implementation
Microsoft and Google Suite
Worked in Air Table as out database
Elementary School Secretary
Madison BOE
Madison, NJ
01.2021 - 07.2022
Handled management of communication with administrators by taking and making telephone calls, reviewing and prioritizing mail, and composing and typing correspondence
Pleasantly welcomed visitors answered phone calls, and maintained the front reception desk
Kept office equipment functional and supplies well-stocked to promote efficient operations
Resolved issues with parents using active listening skills to de-escalate difficult situations
Communicated with parents, teachers, and members of the public with a patient demeanor
Handled confidential information regarding students carefully and with discretion
Promoted collaborative teamwork and loyalty among school staff by modeling empathy and compassion
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion
Handled all incoming calls and directed callers to the appropriate department or employee
Oversaw filing systems and scanned documents to manage physical and electronic documents and information
Wrote email messages, memos and business letters for Principal and proofread all documentation to provide error-free correspondence
Sorted incoming mail and disseminated all correspondence to applicable departments
Updated system to organize office documentation, maximizing efficiency and increasing productivity
Scheduled appointments for Principal and maintained an updated calendar using Outlook
Assistant Manager
Waverly Restaurant Group LLC
Madison, NJ
09.2020 - 07.2022
Supervised and trained staff in customer service, food handling, and safety protocols.
Developed strategies for improved operational efficiency and customer satisfaction.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Ordered supplies from vendors as needed while staying within budget guidelines.
Inspected dining room area regularly for cleanliness and adherence to safety standards.
Provided exceptional customer service by anticipating guest needs before they arise.
Collaborated with local businesses to create mutually beneficial partnerships.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Prepared employee schedules to maintain appropriate staffing levels during peak periods.