Overview
Work History
Education
Skills
Affiliations
Involvement
Timeline
Generic

Erin Hong

Columbus,OH

Overview

2
2
years of professional experience

Work History

Barista and Cashier

Cuppa Cha
Columbus, OH
11.2024 - Current
  • Crafted customized bubble tea beverages, consistently meeting individual customer preferences.
  • Independently managed store operations, including drink preparation and cash handling.
  • Provided fast, knowledgeable customer service in high-volume café, fostering rapport with regular customers.
  • Executed cleaning and inventory tasks with precision to maintain store standards.

Marketing Intern

Deck'd Out
06.2024 - 08.2024
  • Researching marketing strategies and proposing adjustments to current strategies accordingly
  • Creating graphic representations for social media
  • Preparing marketing proposals and presentations based on company needs
  • Monitoring and managing the company’s social media platforms, adjusting outreach tactics as needed

Student Assistant

Juice 2 and Courtside
09.2023 - 01.2024
  • Prepare various beverages and sandwiches, following expanded specifications with speed and accuracy to minimize customer wait times
  • Interact with customer's questions in in-person, drawing on product knowledge to advise on potential allergens
  • Collaborate with restaurant staff to meet food service demands during peak periods

Education

Bachelor of Science - Marketing

The Ohio State University
Columbus, OH

Skills

  • Customer service
  • Communication skills
  • Time management
  • Team collaboration

Affiliations

  • Industry Immersion Program (Business Analytics), Global Option Program (GO), Second-Year Transformation Experience Program (STEP), Athletic band

Involvement

Korean International Student Organization (KISO) Secretary

  • Organized and communicated to conduct the annual ‘Welcome Party’ for incoming and transfer Korean international students, helping them navigate school life, build connections with fellow Korean students, and foster a sense of belonging community
  • Managed and distributed an average of 25 internship and job announcements per semester via email and a group chat for Korean international students while maintaining continuous communication with local Korea-based companies to foster networking and support the community
  • Facilitated communication for events, including the Buckeye Soccer Tournament, by managing invitations for seven schools and coordinating 150 participants through Google Forms and spreadsheets while overseeing logistics and timelines to ensure operational execution

Timeline

Barista and Cashier

Cuppa Cha
11.2024 - Current

Marketing Intern

Deck'd Out
06.2024 - 08.2024

Student Assistant

Juice 2 and Courtside
09.2023 - 01.2024

Bachelor of Science - Marketing

The Ohio State University

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Erin Hong