Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Erin Hutton

Erin Hutton

Ronkonkoma,NY

Summary

Passionate about bridging the gap between tech and business, I bring 10+ years of experience across industries from enterprise software to consumer electronics. I thrive on delivering innovative, customer-focused solutions and making complex tech feel approachable. After years as a project manager leading large-scale software initiatives, I advanced to an advisory role to expand my responsibilities and oversight – driving major corporate initiatives as well as overseeing the daily operations of customer-facing applications. Versatile, accessible, and always up for a challenge, my specialty is transforming ideas into impactful and measurable results.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Corporate IT Advisor

Canon U.S.A.
01.2024 - Current
  • Oversee the daily operations of Canon’s key B2C and B2B customer applications, including account management, product registration, subscriptions, professional memberships, maintenance and repair, and warranty management
  • Lead strategic corporate initiatives, guiding projects from ideation through execution and operational transition to enhance customer engagement

Project Manager

Canon U.S.A.
10.2018 - 01.2024
  • Led the successful launch and ongoing enhancement of Canon’s customer account management platform, managing up to four simultaneous project streams to support company-wide initiatives and improve user experience
  • Directed the development of custom applications tailored to post-purchase customer needs, ensuring seamless interactions and service continuity
  • Served as a key liaison between business units and IT teams, fostering collaboration among architects, developers, and executive leadership to drive innovation and efficiency

Business Systems Analyst

CA Technologies
01.2017 - 01.2018
  • Maintained and optimized the company’s Quoting and Contract Management systems, providing direct support to legal, sales, and contract management teams
  • Acted as a bridge between developers and business users, ensuring clarity and alignment in problem-solving, solution design, and implementation
  • Partnered with external vendors to troubleshoot issues and explore new application capabilities, presenting demos to key stakeholders
  • Recognized with the “Up and Comer” award at CA’s Sixth Annual IT Star Awards

Project Coordinator Intern

CA Technologies
06.2013 - 01.2017
  • Assisted a creative IT team in developing internal marketing campaigns, managing projects from storyboarding through production and release
  • Organized international rewards and recognition events, ensuring seamless execution while maintaining budget constraints
  • Contributed to the “Agile Transformation Team,” supporting company-wide adoption of Agile methodologies

Education

Bachelor of Science - Business Administration

Western New England University
Springfield

Skills

  • Project Management Methodologies (Agile, Waterfall, Scrum, Kanban)
  • Vendor Management
  • Client / Stakeholder Management
  • Risk Management
  • Verbal and written communication
  • Salesforce Administration & Platform Basics
  • Salesforce Experience Cloud
  • Web Application Solution Delivery
  • Cross-functional teamwork
  • Portfolio Management

Certification

Certified Product Owner (CSM®)

Certified ScrumMaster® (CSM®)

SAP America

Bloomberg Market Concepts

Timeline

Corporate IT Advisor

Canon U.S.A.
01.2024 - Current

Project Manager

Canon U.S.A.
10.2018 - 01.2024

Business Systems Analyst

CA Technologies
01.2017 - 01.2018

Project Coordinator Intern

CA Technologies
06.2013 - 01.2017

Bachelor of Science - Business Administration

Western New England University

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Erin Hutton