Erin Jared
Paden,USA
Summary
Experienced wellness and behavioral health professional with more than 15 years of leadership, customer service, employee training, and program coordination experience across healthcare, behavioral health, and management settings. Passionate about improving individual and organizational well-being through education, relationship building, crisis intervention, and community engagement. Recognized for exceptional leadership with the OU Health Way Champion Award. Skilled at coordinating programs, facilitating groups, collaborating across multidisciplinary teams, and creating positive experiences for patients, employees, and community members.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician / Safety Attendant
Oklahoma Children’s Hospital
Oklahoma City, USA
06.2022 - Current
- Coordinate therapeutic activities that promote emotional regulation, resilience, and patient well-being.
- Partner with nurses, physicians, therapists, social workers, and families to provide collaborative patient-centered care.
- Lead mindfulness, breathing, meditation, and yoga sessions that improve coping skills and reduce anxiety.
- Train and mentor new employees while promoting safety and best practices.
- Utilize crisis intervention and conflict resolution techniques in high-stress environments.
- Build trusting relationships with patients and families through compassionate communication.
- Support quality improvement initiatives that enhance the patient experience.
- Recognized with the OU Health Way Champion Award and Employee of the Month for leadership and compassionate care.
Behavioral Health Technician
Mercy Hospital
Ada, USA
10.2020 - 10.2022
- Assisted in the individualized care of patients, focusing on mental wellness.
- Led group discussions on anger management, relaxation, emotional coping, and impulse control.
- Provided crisis intervention and diffused high-stress situations.
PINK Supervisor
Victoria’s Secret
Shawnee, USA
11.2020 - 10.2021
- Managed store operations, including payroll, bank deposits, and scheduling.
- Led PINK floor sets and promotional events.
- Represented PINK’s mental health awareness and environmental care initiatives.
Lead Barista/Supervisor
Snooze an A.M. Eatery
01.2019 - 01.2020
- Supervised daily café operations, including opening and closing procedures, cash management, inventory control, and team scheduling.
- Trained, mentored, and coached new employees, fostering a collaborative and service-focused team culture.
- Coordinated workflow during high-volume shifts while maintaining exceptional customer service and operational efficiency.
- Organized inventory, placed product orders, and ensured quality standards were consistently met.
- Planned and led employee volunteer opportunities that strengthened community partnerships and team engagement.
- Coordinated community outreach initiatives, including school garden projects and volunteer events supporting Feed the Children, encouraging employee participation and strengthening the company's community impact.
- Recognized by leadership for outstanding initiative, leadership, and community engagement through organizing volunteer projects and inspiring team involvement.
- Built strong relationships with guests, coworkers, and community partners while promoting Snooze's mission of hospitality and giving back.
Lead Bartender
Bar Louie
01.2016 - 01.2019
- Led daily bar operations in a fast-paced, high-volume restaurant while maintaining exceptional guest service and operational efficiency.
- Trained and mentored new bartenders on beverage preparation, POS systems, company standards, responsible alcohol service, and customer engagement.
- Coordinated workflow and delegated responsibilities to ensure seamless service during peak business hours.
- Assisted management with inventory control, product ordering, and maintaining accurate stock levels.
- Built positive relationships with guests by providing exceptional hospitality and effectively resolving customer concerns.
- Promoted special events and seasonal promotions, contributing to increased guest participation and sales.
- Ensured compliance with liquor laws, safety standards, and company policies while fostering a safe environment for guests and team members.
- Served as a trusted team leader, encouraging collaboration, accountability, and high performance among bar staff.
Laborer
Sterling Construction Co.
01.2017 - 12.2017
- Supported construction projects by coordinating material movement, equipment staging, and worksite organization to keep projects on schedule.
- Communicated with equipment operators and crew members to safely direct machinery and ensure accurate placement of materials.
- Assisted with site preparation, grading, excavation, and layout while maintaining strict adherence to safety standards and project specifications.
- Performed quality checks on tools, equipment, and materials to support efficient daily operations.
- Helped maintain a safe and organized work environment through hazard awareness, equipment maintenance, and traffic control.
- Worked collaboratively with multidisciplinary crews to complete projects efficiently while adapting to changing priorities and weather conditions.
- Demonstrated strong work ethic, dependability, and attention to detail in a physically demanding, fast-paced environment.
Hourly Manager & Travel Trainer
Santa Fe Cattle Co.
01.2010 - 12.2017
- Managed daily restaurant operations in a fast-paced, high-volume environment while ensuring exceptional guest experiences and operational excellence.
- Coordinated employee schedules, delegated daily responsibilities, and supported staffing needs to maintain efficient operations.
- Recruited, interviewed, onboarded, and trained new employees, helping them develop the knowledge and skills needed for success.
- Traveled to new restaurant locations to assist with grand openings by training front-of-house teams, implementing operational standards, and supporting leadership during transitions.
- Developed and delivered engaging training programs for bartenders, servers, hosts, cashiers, and to-go specialists using hands-on coaching, role-playing, and team workshops.
- Mentored employees to improve performance, build confidence, and prepare for leadership opportunities, fostering a positive and collaborative team culture.
- Resolved guest concerns professionally while promoting a welcoming environment focused on customer satisfaction and service recovery.
- Assisted with payroll, cash handling, inventory management, vendor deliveries, and compliance with company policies and safety standards.
- Collaborated with management teams to improve operational efficiency, maintain quality standards, and support continuous employee development.
- Recognized as a dependable leader who could quickly build relationships, adapt to new environments, and motivate teams to achieve organizational goals.
Education
200 Hr YTT - Health And Wellness
200 Hr Yoga Teacher Training 405 Yoga OKC
Oklahoma City, OK06-2023
High School Diploma -
Prague High School
Prague, OK05-2010
Some College (No Degree) - Psychology
Front Range Community College
Larimer CampusSkills
- Program Coordination
- Employee Well-Being
- Leadership & Team Development
- Staff Training & Mentoring
- Community Outreach & Engagement
- Event Planning & Coordination
- Wellness Education
- Behavioral Health
- Crisis Intervention & De-escalation
- Relationship Building
- Cross-Functional Collaboration
- Public Speaking & Group Facilitation
- Organizational & Time Management
- Microsoft Office Suite
- Customer Service Excellence
Certification
- 200 hr Yoga Instructor
Accomplishments
- OU Children's Employee of the Month - October 2025
- OU Children's Employee of the Month - December 2024
- OU Health Way Champion Award- November 2024
- Snoozer Compass Award- October 2019
Affiliations
- Community Yoga Instructor & Wellness Coordinator (Volunteer)
Timeline
Behavioral Health Technician / Safety Attendant
Oklahoma Children’s Hospital
06.2022 - Current
PINK Supervisor
Victoria’s Secret
11.2020 - 10.2021
Behavioral Health Technician
Mercy Hospital
10.2020 - 10.2022
Lead Barista/Supervisor
Snooze an A.M. Eatery
01.2019 - 01.2020
Laborer
Sterling Construction Co.
01.2017 - 12.2017
Lead Bartender
Bar Louie
01.2016 - 01.2019
Hourly Manager & Travel Trainer
Santa Fe Cattle Co.
01.2010 - 12.2017
200 Hr YTT - Health And Wellness
200 Hr Yoga Teacher Training 405 Yoga OKC
High School Diploma -
Prague High School
Some College (No Degree) - Psychology
Front Range Community College