Erin Jones
McArthur
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Optometric Technician
Winchester Vision Care
07.2021 - Current
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
- Protected patients by observing strict HIPAA guidelines.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Recorded observations and baseline measurements to maintain accurate medical records.
- Explained procedures to patients to reduce anxieties, enhance cooperation and facilitate smooth procedures.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Coordinated check-in, check-out and payments for billing.
- Completed patient referrals to other medical specialists.
- Verified medical terminology and codes to deliver accurate and up-to-date information.
Nurse Aide
Twin Maples Home Health
08.2017 - 07.2021
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Collected and documented vital signs to track current patient conditions.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Engaged with patient family and friends to provide courteous visit experience.
- Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Comforted patients and provided each with reassurance and encouragement.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Triaged patients by phone and provided general assistance for basic and advanced needs.
Cashier
Korger
12.2019 - 04.2021
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Assisted customers with account updates, new service additions and promotional offers.
Education
Associate of Applied Science - Health Information Technology
University of Cincinnati Clermont College
Batavia, OH05.2025
High School Diploma -
Vinton County High School
Mcarthur, OH05.2018
Skills
- Cultural awareness and sensitivity
- Paperwork and charting
- Reliable and trustworthy
- Supervision
- Team building
- Accepted practice guidelines
- Customer Education
- Time Management
- Data Inputting
- Organization Skills
Timeline
Optometric Technician
Winchester Vision Care
07.2021 - Current
Cashier
Korger
12.2019 - 04.2021
Nurse Aide
Twin Maples Home Health
08.2017 - 07.2021
Associate of Applied Science - Health Information Technology
University of Cincinnati Clermont College
High School Diploma -
Vinton County High School
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